Slots and Problem Gambling Prevention

SCHENECTADY HAS A SLOTS GAMBLING PROBLEM

Problem gambling” means gambling behaviors that result in serious negative consequences to the gambler, and his or her family and friends, employer, or community. It can affect people in any age, racial, or economic group, but youth (kids; adolescents and college students), and senior citizens are thought to be particularly at-risk.

MGM Resorts “GameSense” Page

The Problem Gambling Awareness Month theme for March 2019 is “Awareness Plus Action.” This post continues our campaign to make Schenectady Aware of its growing Slots Gambling Problem and to suggest what action is needed, and by whom (with a compilation below of useful resources).

This website’s posting on March 11, 2019 repeats the cautionary message that the increase in gaming revenue at the Schenectady Rivers Casino in its 2nd Year of operation was totally generated from slots, with Slots play up 14.7%, but Table Games and Poker play both showing a reduction from Rivers’ first year of operation. The trend continues in the weeks since the Casino’s 2nd Anniversary: Revenue numbers in February through mid-March 2019 show Slots up 12% and Table Games down over 2.3% from the same weeks in 2018. [See our posting “Slotsification on the Mohawk“, August 13, 2018, for an introduction to the topic, and the coining of the word Slotsification.]

As a community, we should be concerned that only slots, the most addictive form of casino gambling, is increasing at Rivers Casino. Bean counters and economic development cheerleaders looking at the ripple effects of the Casino might also worry that Rivers Casino, despite its Marina & Amphitheater and the Landing Hotel, may not be attracting a significant number of medium-to-high-rollers, with their extra tourist dollars.

 Increased revenues from Slots undoubtedly means an increase in the risk of Problem Gambling and gambling addiction in our community, with all of the resultant damage to the gamblers, their families and friends, employers, and our entire society. (See our March 2, 2016 posting for more on the negative effects of problem gambling; and see “Foss: Increase in casino revenue comes with social costs” (Sunday Gazette, Aug. 5, 2018); and “Foss: More problem gamblers seeking treatment (Gazette, Jan. 13, 2018).

This added hazard for Schenectady is especially serious because slots players are likely to be predominately local residents, and from more vulnerable groups such as older and poorer patrons.  In assessing just how damaging the slotsification trend might be, It would be useful to know the demographics of the increase in slots play, and to ascertain whether it corresponds with more patrons playing slots or the same number or fewer players spending more time on the slot machines. Unlike last year, when Rivers Casino announced in the first week of February 2018 the figures for the number of patrons in 2017, the number of patrons at Rivers in 2018 has not yet been announced as of the last week of March.

AddictionByDesign-Schüll-Cover A good explanation of how/why slots are so addictive can be found in the New York Times article Slot Machines Are Designed to Addict” (October 10, 2013). It was written by Natasha Dow Schüll, and anthropologist and the author of Addiction by Design: Machine Gambling in Las Vegas” (Princeton University Press, 2013). Her book’s message is described in the article “Did you know these 7 surprises about slots” (Psychology Today, Nov. 4, 2012), by social psychologist Susan K. Perry, PhD, who notes that:

Companies don’t seek to create addicts, they say, but they do admit to designing machines that compel consumers to gamble longer, faster, and more. Addiction is the result.

Among the “seven surprises” about slots that Dr. Perry lists, are (emphases added):

  • Machines with buttons and credits, instead of pull handles and coins, allow hundreds of games, rather than a few games, to be played in a minute.
  • Addiction can happen quickly with video gambling devices, in a year rather than three or more with other forms of gambling.
  • Modern slot machines are designed precisely to do what they do: take your money by putting you into a glassy-eyed trance so you won’t walk away while you have a single dollar or credit left.
  • Coincidence? It may be merely a coincidence that this is happening after Rivers Casino operated for a year in Schenectady, but “Studies by Brown University psychiatrist Robert Breen have found that individuals who regularly play slots become addicted three to four times faster (in one year, versus three and a half years) than those who play cards or bet on sports.”  From Slot Machines Are Designed to Addict” (New York Times, October 10, 2013, by Natasha Dow Schüll). 

 AWARENESS & ACTION? 

 With the awareness that slots play is growing in Schenectady and is likely to increase the incidence of problem gambling and gambling addiction in our community, what action can we take to minimize or at least reduce the negative effects? While I applaud increased State funding for the treatment of those suffering from gambling addiction, it seems obvious that any good faith and effective effort to deal with Problem Gambling must focus far more on Prevention, not merely Treatment. Prevention requires active education about gambling (from the odds of winning, to risks of addiction, and the signs of trouble in an individual, to the differences between safe and risky gambling behavior) and intentional cultivation of a community attitude that encourages Safe Gambling Practices and discourages Risky Gambling Behavior. We must stop treating our Casino as somehow glamorous and suggesting that patrons are performing a civic duty by helping to make the Casino successful.

In the four years since Rush Street Gaming was selected to operate the Capital Region’s commercial casino in Schenectady, its actions at Rivers Casino and the activities and programs of our State and local governmental entities (or their absence), make it clear:

We cannot look to either the Casino nor Government to provide programs that will effectively arm the public with information and advice on making casino gambling safer and avoiding high-risk gambling. Their actions to date focus almost totally on persons who already show the signs of a gambling addiction problem. Groups and individuals throughout our Community must act to protect ourselves.

WHY NOT RELY ON THE CASINO’s PROMISES? The answer seems too obvious to belabor, but the words and actions of Rivers Casino and its owners seem to confirm our skepticism. Rush Street Gaming declared in its Application to the NYS Racing Commission for a Schenectady casino license that “the existence of gaming at Rivers Casino is not expected to lead to an increase in prevalence rates in the local area,” due to funding for treatment programs, and the prior existence of slots in Saratoga and casinos in Atlantic City and Connecticut.  With that assertion, Rush Street denied that increased proximity and access to casino-style gambling will increase the prevalence of problem gambling in our community. [For a contrary view based on studies, see Why Casinos Matter, by the Council on Casinos of the Institute for American Values, (at 18-19), stating that the prevalence of problem gambling doubles within a ten-mile radius of a casino.]

At a symposium on problem gambling held at Schenectady County Community College in March 2017, the Rush Street representative was excited about their efforts to promote responsible gambling, but those efforts apparently revolve around helping the staff identify underage persons, problem gamblers and drinkers, and policing the state’s mandated self-exclusion program, and merely track the requirements imposed by the NYS Gaming Commission. The photo at the head of this paragraph shows a power-point image by Rivers Casino at the 2017 symposium. It says they want their patrons to be there “to simply have fun”, and declares that “We do not want people who cannot gamble responsibly to play at our casino.” Yet, we could find nothing to support that sentiment on the floor of the Casino, nor at their website or Facebook Page, beyond the obligatory caption “Must be 21+. Gambling Problem? Call 877-8-HOPENY or text HOPENY (467369)”.

MGM Resorts Facebook PGAM post

Indeed, as of today, March 27th, I have found no mention of Problem Gambling Awareness Month at Rivers Casino itself nor on its Facebook page and web site.

In contrast, the MGM Resorts Facebook Page has a posting about Problem Gambling Awareness Month 2019, “Learn about GameSense and Responsible Gambling this March“, with a video introducing its GameSense program (March 4, 2019). [see image to the left] You can find more about GameSense and the MGM Resorts efforts below.

The MGM GameSense program appears to be the first of its kind to be presented by a commercial casino group. Can we expect Rivers Casino to adopt a similar approach to problem gambling prevention? Our Casino has been consistently handled with kid gloves and favored status by City and County government and our business leaders. With no pressure coming from local leadership, it seems unlikely that Rivers Casino will act against its financial interests and make any significant effort at actually preventing problem gambling. As stated in Why Casinos Matter (emphases added):

image by Jeff Boyer/Times Union

Casinos depend on problem gamblers for their revenue base.  Problem gamblers account for 40 to 60 percent of slot machine revenues, according to studies conducted over the past decade or so. This evidence contradicts claims by gambling lobbyists that their industry wants to attract only those customers who play casually “for fun.” Indeed, if casinos had to rely on such casual customers, they would not long survive. A Canadian study found that casual players comprised 75 percent of players but contributed only 4 percent of net gambling revenue. The casinos’ real money comes from problem gamblers.

In attempting to explain why SugarHouse, a Philadelphia Casino also owned by Rush Street Gaming, had allowed a person on its Self-Exclusion List to gamble for 72 hours at SugarHouse,

Rosemarie Cook, vice president for gaming at SugarHouse, responded that many customers return day after day. “So it’s not unusual in our casino to see somebody the next day and the day after that and the day after that,” she said. “It’s a local market.”  [See “Policing gamblers who can’t police themselves isn’t easy” (Philadelphia Inquirer, by Jennifer Lin, September 9, 2013)]

Ms. Cook is describing exactly the kind of casino patronage at her Rush Street Gaming casino that is most likely to nurture gambling addiction, while bringing in the largest payoff for the casino. There is no reason to believe that such day-after-day local patrons are not fueling the slotsification of Rivers Casino. And, no reason to believe Rivers Casino wants to change that Schenectady scenario.

COMPARE RIVERS CASINO’s APPROACH to PROBLEM GAMBLING (and Slots) WITH THAT of MGM RESORTS:

RIVERS CASINO at MOHAWK HARBOR:

  • On its FACEBOOK PAGENo mention of Problem Gambling Awareness Month, at least not from Feb. 23, 2019 through March 27, 2019.
  • At its main website? There is a very minimalist Responsible Gaming page.  It states: “Rush Street Gaming is committed to make responsible gaming a priority and takes this issue very seriously. While many are able to gamble responsibly, there is a small portion of the population who can develop a serious, sometimes uncontrollable gambling problem. This can affect persons of any age, income, gender or race at any time.

“To protect them and others affected by their behavior, Rivers Casino established a set of policies and guidelines which deal with issues such as underage gambling, problem gambling, responsible marketing, and improper use or abuse of alcohol.”

    • The Rivers Responsible Gaming page has no direct information on responsible or safe gambling practices. And, given the vagueness of the reference, the public may not realize that the linked “policies and guidelines” document is not merely for internal company use, but offers a list of Ten Warning Signs of problem/addictive gambling, with the advice: “If you or someone you know has a gambling problem, please call the following 24-hour confidential national hotlines and/or websites:” [with a few resources listed for those needing help]
    • Its Slots WebPage is entirely a promotion of their “slot player’s paradise”, with no mention of responsible gaming or information on how slots work.
  • On-site at the Casino: I gave myself a tour or Rivers Casino on March 13, and could find no signs or posters or brochures, etc., about Problem Gambling Month.

MGM RESORTS:

  • MGM Resorts Facebook Page has a posting about Problem Gambling Awareness Month 2019, with a video introducing its GameSense program: “Learn about GameSense and Responsible Gambling this March” (March 4, 2019). The accompanying text says, “To help our guests make informed decisions at the casino, we offer responsible gaming tools and resources through our GameSense program.” GameSense is the first program of its kind, in partnership with the National Council of Problem Gambling, and promotes a “positive and safe gaming experience”. The goal: to “support and encourage each other to help ensure everyone has a good time while gambling.” The video reminds casino players: “It is important to set a budget, set a time limit, and no one should gamble more than they can afford to lose.
  • On its main MGM Resorts website, you can find its GameSense Guide to Slots, in addition to a helpful Responsible Gaming page.
  •  At the top of the MGM Slots WebPage is a link to “Tips on How to Play, and Win, at Video Slot Machines“. Up front it tells you, “Video slots work completely at random, nothing is predetermined, there are no patterns in payouts and the reel spins freely. . . Sure, everyone has a strategy for finding the one loose slot that will pay out more than the others, but in reality, it’s all up to chance.” The 8 Tips incorporate advice on setting a budget, limiting time, not chasing losses [that is, continue to play to try to win back losses], taking breaks, etc. Tip #8 is a reminder to “Have Fun”, with the advice, “ If you’ve run out of luck for one day, just move on and come back another day to try again. Make it enjoyable and entertaining!”, and includes a link to its responsible gaming page.
  • Inside MGM Resorts casinos: GameSense signs, reading materials, and advisors.

. . Below: GameSense Tips. Six common-sense ways to practice low-risk gambling to keep gambling fun (click on image for a larger version) . . 

WHAT ABOUT GOVERNMENT EFFORTS? When government entities and politicians bring a casino into an urban setting, they have a major obligation to help prevent problem and addictive gambling, for the sake of the entire community. Do New York State and Schenectady County and City have a strong incentive to combat the Rivers Casino Slotsification? We doubt it, despite Lieutenant Governor Kathy Hochul stating in May 2018:

“With this annual commitment in state funding, we are working to ensure a balance between new gaming options and an increase in education about addiction. We don’t only want to treat individuals struggling with addiction, but prevent people from becoming addicted and educate New Yorkers about the issue across the State.”

[Lt. Gov. Hochul’s remarks refer to added funding for Problem Gambling Awareness and Education that was announced simultaneously by the New York State Office of Alcoholism and Substance Abuse Services (OASAS):Click here for our coverage of the OASAS Announcement]

More realistically, the monograph “Poverty and Casino Gambling in Buffalo” (Center for the Public Good, January 19, 2011) succinctly states the reality and context [quoting Allen Godfrey, executive director of the Mississippi Gaming Commission]:

“any trend away from slot machines, which are the most lucrative form of casino gambling, would hurt the state’s revenues from casinos.

Our City Hall and County Legislature are banking on major tax relief that is based on the size of Casino revenues. Thus, for reasons very similar to those of the Casino, we have not been able to count on local government to seriously recognize the imminent growth of Schenectady’s problem gambling problem and to combat it with a preventive approach. A minor example: almost every agenda for our City Council Meetings lists Resolutions and Proclamations recognizing all sorts of groups and issues, but it has never proclaimed March (or any other month) as Problem Gambling Awareness Month.

Schenectady Mayor Gary McCarthy never demanded a host community or damage mitigation agreement from Rush Street Gaming, when considering whether to approve their Application to the Casino Location Board. As a result, the Mayor and his Administration, along with Metroplex and County Government, never did or commissioned any independent research or investigation that could be used to rebut the glib claims of Rush Street and Galesi Group that a casino would have no significant added costs or negative impact on the City, or area. The research and warnings of a group like Stop the Schenectady Casino were simply ignored, as was the example given by other host cities. Instead, City Hall insisted there would be no negative impact from a Schenectady Casino. (See our posting on The Mayor and HCAs.)

Therefore, it is not a surprise that neither the City nor County of Schenectady has played any active role to help combat Problem Gambling, nor that State-funded efforts have not taken a more holistic and preventative approach. As welcome as current state-funded, public-oriented problem gambling awareness programs may be, they are they are far too focused on people already feeling the damaging effects of problem gambling in their lives. E.g., Self-exclusion programs, Hot Lines, in-patient beds, counseling services. [See image to the right.]

Thus, a media and billboard program using the funding announced by OASAS in May 2018 uses the slogan “You’re not Alone”. That sentiment clearly is aimed at persons already struggling with the negative effects of problem gambling, not at casual players.

Similarly, the NYS Gaming Commission announced a promising new program in its Press Release of March 4, 2019, captioned “NYS Gaming Commission Marks National Problem Gambling Awareness Month with First-of-its-Kind Public-Private Collaboration“. The effort includes a new 15-second video PSA announcement and 30-second radio PSA announcement, that are “Slated to run at no cost on commercial TV, radio, and social media,” plus a widespread postering campaign, and custom lottery-related PGAM messaging.

But, the new program’s initial efforts are disappointing, in that they continue the focus on people already struggling with gambling addiction issues. Thus, here are the crossword-style core image and caption used in the PSA and posters, etc.:

 . .

 Education-Prevention Trumps Treatment. Our hope had been that community education and prevention activities might be in operation prior to the Casino’s opening, in order to help inoculate the population of Schenectady against the anticipated tsunami of publicity for the Rivers Casino at Mohawk Harbor, with its resulting Casino Fever. As expected, in addition to the Casino’s own advertising and promotions, publicity for the Casino has included government and media cheerleading, as casino “gaming” is promoted as a normal, glamorous, and even civic-spirited activity.

Our goal has not been to urge the general public to avoid or boycott the Casino, but instead to help create a healthy, informed attitude toward casino gambling that places it into the low-risk category of casual entertainment and recreation, rather than a high-risk habit leading down the path of problem, disordered, or pathological gambling.  Unfortunately, over the past few years, our local government leaders have not stepped up to put Problem Gambling Awareness programs into place. While a large percentage of our population has proven resistant to Casino Fever, or suffered only a brief case of the malady, it appears that Rivers Casino has attracted and kept enough slots-oriented patrons to make the growth of problem gambling disorders in our local populace a major concern.  This makes “inoculation” or prophylactic measures even more important to safeguard the as yet un-infected, among current and future slots players, and other casino users.

 The requested governmental programs never materialized, and perhaps more discouraging, there was no noticeable pressure or even subtle outcry by the non-profit sector or relevant actors in the for-profit healthcare industry, for such problem gambling efforts. Instead, major social events have been held with gambling themes at Rivers Casino, and two leading members of the healthcare industry in Schenectady, Ellis Hospital and MVP, actually sponsored Table Game Lessons at Rivers Casino [note the sponsors at the bottom of the ad to the left, and see our related posting]

Question: WHAT ACTIONS ARE REALISTICALLY AVAILABLE TO PREVENT, NOT JUST TREAT, PROBLEM GAMBLING?  Answer: WE NEED A COMMITMENT FROM ALL SEGMENTS OF OUR COMMUNITY TO UTILIZE OR CREATE RESOURCES THAT FOSTER LOW-RISK, SAFE GAMBLING PRACTICES.

  1. OUR PRIVATE SECTOR, both for-profit (especially healthcare, and the helping and counseling professions), and not-for-profit (e.g., civic groups, senior centers, schools at every level, faith communities, and neighborhood associations, perhaps aided by the Schenectady Foundation), must step up to “inoculate” against Casino Fever and Slots Addiction, with helpful information and practical advice, to nurture healthy attitudes about gambling, especially casino gambling, using a variety of means and media aimed at all segments of the community.
  2. SAFER/LOW-RISK gambling practices must be encouraged, and HIGH-RISK practices discouraged. Examples are given below.
  3. Casino Gambling should be like any other form of leisure activity and entertainment:
    1. pursued for fun and relaxation, an occasional outing, where you play for fun, not to get rich;
    2. using your leisure budget, and aware what you are likely to spend at each visit (as at the theater, a sports event, or a restaurant), with bugeted losses the price of the night’s entertainment, and any wins a nice bonus. 
  4. Ripple Effect: The lessons and thus the benefits of a Safe Gambling Campaign will apply to all other forms of gambling in our community, such as Lottery and Sports Betting.

GOOD NEWS: A Treasure Trove/Jackpot of relevant, interesting, and sometimes even fun, materials, in many media (posters, brochures, videos, billboards, tv and radio and internet PSAs), and aimed at many audiences, already exists. It is easy to find online, and available for free download, often with free hardcopy versions, too.

The following are resources worth checking out, either to use them directly, modify them for local use, or as inspiration for some Schenectady Creativity.

PROBLEM GAMBLING CANADA

This thoughtful, well-constructed, nonjudgmental site has much to offer individuals, families, and communities dealing with problem gambling issues. See ProblemGambling.ca

An excellent example is this list of factors involved in

Low Risk and Harmful Gambling

Not all gambling is a problem. Gambling may be low risk, or it may be harmful.

Low-risk gambling means you:

    • Limit how much time and money you spend gambling
    • Accept your losses, and don’t try to win them back
    • Enjoy winning, but know it happened by chance
    • Balance gambling with other fun activities
    • Don’t gamble to earn money or pay debts
    • Don’t gamble when your judgment is impaired by alcohol or other drugs
    • Never borrow money or use personal investments or family savings to gamble
    • Don’t gamble to escape from your problems or feelings
    • Don’t hurt your job, health, finances, reputation or family through your gambling

Harmful gambling means you have started to:

    • Lie about your gambling or keep it a secret
    • Lose track of time and play for longer than you meant to
    • Feel depressed or angry after gambling
    • Spend more money than you planned, or more than you can afford
    • Ignore work and family responsibilities because of gambling
    • Borrow money or use household money to gamble
    • “Chase your losses” to try to win back your money
    • Believe that gambling will pay off in the end
    • See gambling as the most important thing in your life
    • Use gambling to cope with your problems or to avoid things
    • Have conflicts with family and friends over gambling
    • Ignore your physical and emotional health because of gambling.

ProblemGambling.org/ca has many online self-help tools.

Smart.Play is a website created by the Ontario Lottery and Gaming Corporation (OLG), a provincial Crown Corporation that conducts and manages province-wide lotteries, casinos, and slot facilities. As a Crown Corporation, it is fully owned by the Ontario Provincial Government. It presents information to fulfill its Pledge to Players:

  1. WE PLEDGE TO COMMUNICATE HOW GAMES WORK

    To be clear, straightforward and offer you the relevant facts.

  2. WE PLEDGE TO OFFER YOU KNOWLEDGE YOU CAN USE

    To guide you – as a new or experienced player – with advice and tools on how to set a game plan that helps you keep gambling as a positive entertainment option.

  3. WE PLEDGE TO KEEP IT FUN

    To show that smart, healthy play habits are engaging and worth your time.

  4. WE PLEDGE TO BE THERE WHEN YOU NEED US

    To listen, respond and offer assistance for getting help if gambling stops being fun.

Play.Smart has information on Table Games and Slots, with material on How to Play, Odds, Strategies, and Etiquette, for each game. Including a series of entertaining videos. Its SLOTS webpages have quite a bit of useful information, explaining how the machines work, what payback and pay-tables are, and more. Here’s advice to Start with a Game Plan (click on the image for a larger version):

If you want to make the point that slot results are totally random, try the cute-cat, 21-second video How Randomness Really Works

NY Council on Problem Gambling  

The New York Council on Problem Gambling website has a rich library of resources of all types for all kinds of people. They encourage you to review all of their downloadable Resources, and suggest contacting staffer Stelianos Canallatos, at SCanallatos@NYProblemGambling.org, “If you have any questions, or need hard copies of any resource.” (Mr. Canallatos has been very helpful to the proprietor of this website over the past few years.)

On its Media Resources page, NYCPG says:

NYCPG MEDIA

NYCPG has created several resource videos to support education, outreach and awareness raising efforts. Videos include PSAs and short films. Video vignettes focusing on sports betting, youth, aging adults and veterans are also available. Watch the videos below to find out more about how gambling impacts individuals, friends and family. Want to view all of our videos? Visit our YouTube page.

Empty Spaces” video

At NYCPG’s Know the Odds website, you will find access to quite a few videos and Public Service Announcements. They explain: “KnowTheOdds has created a variety of videos shown online and as PSAs throughout New York State. Watch the following videos to learn more about problem gambling, and share these videos to help educate family, friends and your community members about the risks associated with being addicted to gambling.” The videos are realistic and powerful, long enough to flesh out the problems of real people, but short enough to share in a group context.

The You(th) Decide website, is also brought to you by the NY Council of Problem Gambling, Inc.  “You(th) Decide NY is a resource for youth, parents and communities, interested in giving YOU(th) the power to DECIDE,” such as deciding about risky behavior such as underage gambling. Parents/Guardians, Youth, and Community Leaders interested in stopping underage gambling will find much to consider.

NYCPG is also a major player in publicizing and honoring Problem Gambling Awareness Month in New York State. [Click here for its Press Release for March 2019, with the topic of Problem Gambling in the Workplace.] “Have the Conversation” has been a recurring theme; in 2017, the goal was that

“every New Yorker have a problem gambling conversation with at least one person in March.”

That goal is still relevant today, and in every month.

The NYCPG website has much information on how to Have the Conversation. Below are thumbnails for Action Sheets aimed at (from L to R) Senior Caregivers, Youth, and Parents.

  . . .   . . . 

OASAS ProblemGambling Brochures

The NYS Office of Alcohol and Substance Abuse Services has a substantial number of brochures to download, including Know the Signs of Addiction. Brochures with information for vulnerable groups are available in English and Spanish. Click on these links for the English version of:

Here’s a section of the OASAS brochure on Problem Gambling & Seniors (click on it to enlarge):

 SCREENING FOR GAMBLING PROBLEMS. Medical and other provider offices and interested organizations may wish to participate in a Screening Day for gambling problems. Gambling Disorder Screening Day was Tuesday, March 12, 2019, but you can hold it on any day. A Screening Toolkit is available at no cost, here, from the Cambridge Health Alliance of Harvard Medical School.

. . . Healthcare providers can also screen their patients . .

The Responsible Gambling Council (Toronto, Canada) is dedicated to the prevention of problem gambling, using knowledge to find solutions. It has very useful material about Safer Play.

The  RGC Safer Play Quick Guide succinctly differentiates high-risk and low-risk gambling:

Safer Gambling Tips

High-Risk vs. Low-Risk Gambling

People who gamble in a high-risk way lose the sense that it’s only a game. They start to see gambling as a way to make money. Or they think they have special luck or abilities. Often when they lose, they bet more and more to try to win back what’s been lost.

People who gamble in a low-risk way naturally follow the principles of safer gambling. They see gambling as a form of entertainment. For them, a small gambling loss is the cost of a night’s entertainment—just like the cost of a movie ticket or a restaurant bill.

The RGC site has links to several Safer Play brochures, in 16 languages. Below are links for the English versions.

There is much to gain spending time at the Responsible Gambling Council site. I’ve been checking it regularly to see its frequently-changing Main Page Photos, which each contain a safer play tip. For example:

 . . .

A similar series featuring Schenectady folk and scenes might an enjoyable and useful safer-gambling project.

  •  Although I’ve focused in this posting on what the Community can do outside the political process, some readers might want to consider a campaign to persuade our State and local governments to increase Education-focused efforts to prevent problem gambling, rather than wait to treat it. For example, Seneca County and casino developer Wilmot [del Lago’s owner] set out the structure for a Problem Gambling Prevention, Outreach and Education Program, to be undertaken by the County and the Casino jointly, that will seriously address the issues relating to problem gambling. Schenectady County could, perhaps, invest in Problem Gambling Prevention, to avoid significant Social Services expenses, and other costs in the future.

[Current] CONCLUSION: As individuals and as a community, including our political, business, and civic leaders, we need to recognize and fight Schenectady’s Slots Gambling Problem, as well as other forms of problem gambling. Slotsification will increase the social costs to individuals, families and the community from having this Casino in our midst. If the portion of Rivers Casino revenue from slots keeps growing, it will surely lead to the very situation casino opponents most feared: Significant growth in problem gambling and all its consequences, but with a disappointing boost in revenues for the City and County, far less than our “leaders” promised when selling the project and deciding to take the risk of inviting an urban casino to Schenectady.

Let’s all Have the Group Conversation, with members or leaders of at least one social, civic, educational, or religious group, to discuss how you/we can make Schenectady a Healthy-Low-Risk Gambling City and best avoid the problem gambling trap. You could, for instance, brainstorm on how to use existing materials, like those presented above, or to create Schenectady-specific brochures, signs, and even billboards.

Year Three Begins: slots still reign at Rivers Casino

. . .

February 8, 2019 was the 2nd Anniversary of Rivers Casino at Mohawk Harbor. As we’ve previously reported, all increased gambling revenue at Schenectady’s Rivers Casino during its second year of operation came from Slots/ETG play, which were up almost 15%, while table games and table poker had reduced revenue. Here’s the breakdown, using the Monthly Reports made by Rivers to the NYS Gaming Commission:

A comparison of the two Rivers Anniversary Months, February 2018 and February 2019, shows the same relationship as the revenue figures in its first and second years of operation: All added revenue is coming from slots:

AnnivMoCompare

We can see, then, that the worrisome trend continued into the first month of the 3rd Year of Operation for Rivers Casino, despite Anniversary Month efforts to promote Poker and Table Games [see, e.g., Casino LED screen at right].

Is Rivers Casino turning into that cursed form of urban “development,” a mediocre regional casino attracting predominantly local patrons who can least afford to gamble, and siphoning off entertainment dollars that were once spread across the local market for leisure activities — and, with no palatable solutions in sight?

No matter what you call this phenomenon — “slotsification”, “slotsploitation”, “Slotsnectady”, etc. — we should be concerned, because slots are the most addictive form of casino gambling. Slots also appeal more than other forms of casino gaming to many members of the most vulnerable groups of prospective gamblers, seniors and the elderly and low-income.

 . .

Just in time for the 2nd Anniversary of Rivers Casino operating at Mohawk Harbor, the State Comptroller Thomas DiNapoli issued a 17-page Audit report the first week of February which concluded that the State has failed to assess the human toll of its gambling expansion and needs to better understand the problem, so that its limited resources can be best used to prevent and treat gambling addiction. The stated purpose of the report, “OASAS Problem Gambling Treatment Program (Report 2018-S-39, Feb. 2019), was “To determine whether the Office of Alcoholism and Substance Abuse Services (OASAS) has sufficient treatment programs for problem gamblers.” See, a Gazette article (Feb. 7, 2019), and related column by Sara Foss. ; and a Times Union article and editorial. It seems clear, that we need to understand who is playing slots at Rivers Casino and how we can help assure that having a casino in our midst does not spread the infection of problem gambling in our community.

As we noted in our posting “slotsification on the Mohawk“:

 It may be merely a coincidence that this is happening after Rivers Casino operated for a year in Schenectady, but “Studies by a Brown University psychiatrist, Robert Breen, have found that individuals who regularly play slots become addicted three to four times faster (in one year, versus three and a half years) than those who play cards or bet on sports.”  From Slot Machines Are Designed to Addict” (New York Times, October 10, 2013, by Natasha Dow Schüll).

We also noted in that post:

Whatever the cause, Slotsification will increase the social costs to individuals, families and the community from having this Casino in our midst. If the portion of Rivers Casino revenue from slots keeps growing, it will surely lead to the very situation casino opponents most feared: Significant growth in problem gambling and all its consequences, but with a disappointing boost in revenues for the City and County, far less than our “leaders” promised when selling the project and deciding to take the risk of inviting an urban casino to Schenectady.

March is Problem Gambling Awareness Month, and we will soon be posting a piece about Problem Gambling and Slots.

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Slotsification on the Mohawk

SmokinHotSlotsB

a Smoking Patio with slots & drinks means non-stop slots play!!

The lower-than-projected total of gambling dollars and customers brought in by Rivers Casino at Mohawk Harbor in its first year of operation disappointed just about everybody. (See, e.g., our post on Projections vs. Reality.) So, it is understandable that the increase so far this year in Gross Gambling Revenue [the amount bet minus winnings paid out, called “GGR”] has been broadly welcomed in our community. Nonetheless, Sara Foss at the Schenectady Gazette was correct to voice concerns last Sunday about the significant increase of gambling revenues this year earned from Slots and other Electronic Table Games [ETG]. See “Foss: Increase in casino revenue comes with social costs” (Sunday Gazette, Aug. 5, 2018).  That is because the clear consensus of experts and observers is that slots are the most addictive form of casino gambling.

emptyPockets Indeed, from the perspective of potential social costs and harm to gamblers and their families, the situation is very serious. I’ve tabulated the numbers, and it is clear that additional revenue from SLOTS/ETG (Electronic Table Games) is alone fueling the increased gambling revenue at Rivers Casino in its 2nd year of operation. I call this process “Slotsification”.

RiversSlots Below is a comparison of the first six months in which Schenectady’s Rivers Casino was operating [Feb. to July of 2017] with the same six months in 2018, after one full year of operation. I used the most recent Monthly report posted at the Gaming Commission’s site, and the Casino’s weekly reports.
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FEBRUARY to JULY 2018 – Gross Gambling Revenue [GGR] at Rivers Casino at Mohawk Harbor (Schenectady), compared to February to July 2017, the first six months of operation at Rivers Casino:
 
TOTAL GGR – 9.7% increase [$6,830,160]
    2017 Feb-July            $70,080,214
    2018 Feb-July            $76,910,374 
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SLOTS/ETG GGR – 19.3% increase [$8,510,139]
    2017 Feb-July            $44,054,616
    2018 Feb-July            $52,564,755 
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TABLE GAME GGR – – down 6.0% [$1,297,613]
   2017 Feb-July             $22,886,161
   2018 Feb-July             $21,588,548 
 .
POKER TABLE GGR – – down 11.7% [$368,091]
   2017 Feb-July            $3,145,137
   2018 Feb-July             $2,777,046 
 .
In sum, Total GGR is up almost 10% at Rivers Casino, with Slots/ETG revenue up 19.3%, but both Table Game and Poker Game GRR down compared to the same months in 2017. The increase is all from Slots.
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In addition, looked at in the aggregate, Slots/ETG revenues were 63% of GGR in Feb-July of 2017; but they were 68% of GGR in Feb-July of 2018. It would be helpful to know whether more people are choosing to play slots, or whether slots players are playing longer.
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 follow-up (February 9, 2019): The figures for the full 12 months of February 2018 to January 2019, Rivers Casino’s 2nd year of operation, continue the Slotsification process. Total GGR was up 9.25%, with Slots up 14.7%, but Table Game and Poker Table revenues down slightly over the first 12 months of operation at Rivers Casino. (Click on this chart for a larger version.)
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RiversRevs1stTwoYrs
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Furthermore, for the full year since the 1st Anniversary of Rivers Casino, Slots/ETG revenues were 68% of the Total GRR for the Casino.
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  • AddictionByDesign-Schüll-CoverIt may be merely a coincidence that this is happening after Rivers Casino operated for a year in Schenectady, but “Studies by a Brown University psychiatrist, Robert Breen, have found that individuals who regularly play slots become addicted three to four times faster (in one year, versus three and a half years) than those who play cards or bet on sports.”  From Slot Machines Are Designed to Addict(New York Times, October 10, 2013, by Natasha Dow Schüll). 
 
Compare other Casinos: Although Slots revenue is up somewhat in Las Vegas recently, slots have been down or sluggish in other regions. Notably, not one of Rush Street’s three other casinos (one in Illinois at Des Plaines; and two in Pennsylvania, SugarHouse in Philadelphia, and Pittsburg Rivers) has had more than a small uptick in slots this year, and many months have been down. [Click for an example of recent Pa. stats; the Des Plaines IL Rivers Casino shows only a 1.32% increase in their slots category (“EGD”) for the first half of 2018; see p. 4 of this Report.]
 
Is Rivers Casino in Schenectady trying to “slotsify” its casino revenue, to maximize its profits? Is this also a result of growing problem gambling among Schenectady’s slots players, along with a growing indifference by those who like table games to spending time along the Mohawk?
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  • What about Millennials? Has Rivers also decided to make more money by luring in millennials, who spend on food, drink and entertainment, rather than on gambling when at Mohawk Harbor? That helps Rush Street and Galesi Group profits, but does not increase gambling tax revenue receipts for the City and County. [See the article on Millennials and Casinos quoted at length below.] The Casino does not have to reach its bloated projections to be a business success. 
 
Whatever the cause, Slotsification will increase the social costs to individuals, families and the community from having this Casino in our midst. If the portion of Rivers Casino revenue from slots keeps growing, it will surely lead to the very situation casino opponents most feared: Significant growth in problem gambling and all its consequences, but with a disappointing boost in revenues for the City and County, far less than our “leaders” promised when selling the project and deciding to take the risk of inviting an urban casino to Schenectady.
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AssPhilSteck Will community leaders such as NYS Assemblyman Phil Steck, who say we must help the Casino succeed, turn a blind eye to the added hazard to our Community? Steck, who we’ve been calling “the Assemblyman from Mohawk Harbor” since his letter in support of Rivers Casino in June 2014, recently wrote that “Revenue raising is paramount”, after bemoaning the negative effect on the poor and vulnerable. This is, of course, the dilemma casino opponents saw when they opposed bringing one to Schenectady. The monograph “Poverty and Casino Gambling in Buffalo” (Center for the Public Good, by Sam Magavern and Elaina Mulé, January 19, 2011, gives a good summary of the dangers for already-struggling cities that turn to casinos for revenue. And, it highlights the obvious:

“any trend away from slot machines, which are the most lucrative form of casino gambling, would hurt the state’s revenues from casinos. [quoting Allen Godfrey, executive director of the Mississippi Gaming Commission]

And, consider “State Gambling Revenue Takes Hit as Millennials Bring New Habits to Casinos” (Pew Trust, Stateline Article, by Elaine S. Povich, Sept. 15, 2015), which opens with this statement:

Casinos across the nation are suffering from a generation gap, especially at the slot machines, as young people seek more exotic electronic games like the ones they can play on smartphones from anywhere.

That’s a problem not just for casino operators, but for the 23 states that rely on revenue from casino taxes, particularly from lucrative slots, to help balance their budgets and fund new priorities.

WHAT CAN WE DO?

see-no-evil-monkeyBlue It is easy to be flippant and say, “Don’t ask Casino Opponents, we told you so,” back when our elected and appointed political leaders, and businesses hoping for a Casino Gravy Train, refused to even acknowledge the risks. Well, we did tell you so (e.g., this post), precisely because we feared just this situation: Big Problems without Palatable Solutions. No Answers for getting out of the Casino Casualty Syndrome and the related suffering of families and individuals; lots of temptation to seek more favors for the Casino, such as legislation with tax reductions or gimmicks (such as a marketing allowance), or spending $2 million on a Large Vessel Dock along Mohaw Harbor; plus, a lot of uncertainty and pain for employees at the Casino and associated businesses, if the Casino declines slowly, and especially if it fails and closes.

316-vector-no-evil-monkeys Even if they secretly know the damage that is likely to happen to our Community, the temptation for our “leaders” to push on is great, refusing to confess their short-sighted mistakes, pressuring local businesses and civic groups to patronize Rivers Casino at Mohawk Harbor, and looking for legislative “solutions.” One thing for sure, the cognitive dissonance that we hear from politicians like Phil Steck does not help one bit. The Assemblyman tells us:

Perhaps some day there will be no casino at Mohawk Harbor. No one can predict the future; it is sensible to plan for an alternative. But, Rivers is here, so we need it to be as successful as possible. One constituent wrote to me on this subject citing the old adage: “Let’s take the lemons and make them into lemonade.”

LemonLawLogo No one should be surprised that the Assemblyman from Mohawk Harbor offers us no Lemonade Recipe and suggests no likely ingredients for the mix (other than a “not-a-bailout” tax break in the form of a marketing allowance that is too silly to even call specious). There is no secret, magical “sugar” to sweeten our Casino Lemons, and no law that will tow the wreck away. We are all left puckering up, and wincing, as the future rushes toward Slotsnectady, a City that once could Light and Haul the World, but now glories in “smart” lamp-posts, its homely-but-bossy Casino, and its beer-cultured Renaissance.

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. . this is one of the mastheads we used when this website was called StopTheSchenectadyCasino.com:

noalcocasino-mastb1

. . they gambled with Schenectady’s future, putting possible revenues ahead of the social costs, and acting as if there was nothing to lose . .

Appendix: Why are Slots so Addictive?

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Scratch-offs are poor stocking stuffers

 Last weekend, Schenectady’s Daily Gazette had a timely and important editorial aimed at folks looking for an easy gift to give to minors: “Scratch-offs are bad gifts for kids: Introducing them to children could lead to gambling addiction later in life” (December, 9, 2017, C5). The editorial has a litany of reasons for its message.

The core argument goes something like this:

The first message it sends to kids is that gambling is a game. For responsible adults who drop into the casino for a few hands of blackjack or a few spins on a slot machine, it can be just that.

 But kids’ brains don’t work that way.

 Physiologically, the part of the brain that allows adults to make responsible judgments isn’t fully developed in children and adolescents. . .

The risks they take with gambling at a young age could hurt them in the long run. Tons of studies back that up.

. . . the earlier children begin gambling, the more likely they are to develop gambling problems as adults.

If you don’t have Gazette online access, you can learn more on this topic, or get more ammunition for convincing well-meaning gift-givers, at the Holiday in Action webpage of the National Council on Problem Gambling. And, Click here for the World Lottery Association campaign brochure. This is the 4th consecutive year that New York’s Responsible Play Partnership (RPP), comprised of the New York State Gaming Commission, New York State Office of Alcoholism and Substances Abuse Services and the New York Council on Problem Gambling, has joined this campaign. 

Thanks to all the organizations, local, State, national, and international, who are working to prevent problem gambling among the young. Of course, we also need far more efforts targeting all the vulnerable groups in our society, and City, bombarded by pro-gambling ads and propaganda that attempt to make gambling/gaming seem normal, innocuous, glamorous, and even civic-minded.

a good start for Problem Gambling Awareness Month 2017

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  • update: The first community forum presentation on problem gambling of the NYS Responsible Play Partnership will be held Wednesday, March 22, 2017, at Elston Hall, at Schenectady County Community College, at 5 PM. It is free and open to the public. Please be there to show your support for not only more problem gambling treatment resources, but also for education and outreach resources to help deter problem gambling from ever getting to the stage where professional intervention is needed.

One year ago, we posted “Will problem gambling awareness month inspire action?” (March 2, 2016), posing the question: What are our public health officials and other local political and community leaders doing to combat problem gambling?

That 2016 Awareness Month post argued that:

[O]nly organized programs specifically focused on problem gambling prevention, education, and treatment, with ongoing outreach activities, can hope to address the effects that a casino in Schenectady is likely to have on our community. With Rivers Casino at Mohawk Harbor now scheduled to open in a year, such programs are needed ASAP and must especially target vulnerable groups, such as aging adults, low-income residents, and youth. [To see the full post, with its discussion, links, etc., click this short URL: http://tinyurl.com/ProbGambSchdy]

Education-Prevention Trumps Treatment. Our hope was that community education and prevention activities might be in operation prior to the Casino’s opening, in order to help inoculate the population of Schenectady against the anticipated tsunami of publicity for the Rivers Casino at Mohawk Harbor, with its resulting Casino Fever.  As expected, in addition to the Casino’s own advertising and promotions, publicity for the Casino has included government and media cheerleading, as casino “gaming” is promoted as a normal, glamorous, and even civic-spirited activity. Our goal was, and is, not to urge the general public to avoid or boycott the Casino, but instead to help create an informed attitude toward casino gambling that places it into the low-risk category of casual entertainment and recreation, rather than an acceptable high-risk habit leading down the path of problem, disordered, or pathological gambling.  Unfortunately, in the past year, our local government leaders have not stepped forward to put Problem Gambling Awareness [“PGA”] programs into place in time to inoculate our community from casino fever.

nyrpplogoNonetheless, rather than point fingers or speculate on motives, I am happy to say there has been important activity at the State level that promises to bring significant PGA information to Schenectady, as well as other New York communities “hosting” casino, racino and similar “gaming” facilities. Those activities were announced in an email sent on February 28, 2017, by New York’s Responsible Play Partnership [formed in 2013], recognizing March as Problem Gambling Awareness Month. The text of the email can be found at the bottom of this posting. [See “What state’s doing to help you gamble responsiblyNew Yorkers can now ban themselves from facilities” (Schenectady Daily Gazette, by Brett Samuels, March 1, 2017)] The full text of the email can be found at the end of this posting.

probgam-pg2016-1920x1080-banners_nat_final . .  click on this thumbnail for the full Awareness Month poster:

The opening paragraphs of the NYRPP announcement, state:

New York’s Responsible Play Partnership (RPP) – consisting of the New York State Gaming Commission, the New York State Office on Alcohol and Substance Abuse Services (OASAS) and the New York Council on Problem Gambling – today announced a series of initiatives in recognition of March as National Problem Gambling Awareness Month.

The Commission also launched its statewide self-exclusion program … [which] allows problem gamblers to ban themselves from all casinos operating in New York State

The RPP’s plans for March include visiting newly opened casinos to review the operators’ efforts to promote responsible gaming practices, followed by public meetings in the communities hosting the casinos to educate the public on the resources available for those who need help.

hopeline-text-square-purple-300x300 The RPP will also foster awareness through a focused social media campaign, conversation-driving signage at all gaming facilities across the State and development of a new public service announcement reminding New Yorkers that the OASAS HOPELINE (1-877-8HOPE-NY/TEXT HOPENY) exists to address all forms of addiction – including gambling. Finally, for the first time ever, the New York Lottery will feature responsible gaming messaging as part of its daily televised drawings.

  • Dates, times and locations for the public meetings will be announced in the near future. The Gazette reported, “A meeting is expected to be held in Schenectady in late March, though official details have not yet been announced.” We will list the information about the Schenectady meeting(s) when available.
  • LagoLogoB&W According to the Gazette, “Mary Cheeks, general manager at Schenectady’s Rivers Casino & Resort, previously said the business’ policies to promote responsible gaming include employee education and training, self-exclusion policies and listing the state’s addiction help hotline on advertisements and social media posts.” We believe that Rivers Casino, like del Lago in Tyre (which is paying for their County to hire two problem gambling counselors, or for treatment and one for prevention), should do much more to help the community learn about problem gambling. The Racing Commission has noted that fees and tax revenues (such as the annual fee on each slot machine) should not be counted as the casino fulfilling its obligation to mitigate such issues in its host community.

Statewide Self-Exclusion. RPP’s Awareness Month email (text below) stresses the new statewide nature of its Self-exclusion program, noting it is “the broadest self-exclusion program in the nation”, and stating:

The statewide policy closes a decades-old regulatory loophole in New York that made it possible for video lottery and casino patrons to voluntarily ban themselves from one gaming property only to continue playing at a neighboring facility unabated.

crimescene-casino The wisdom of a statewide ban is not obvious, and this site will delve further into the notion of a gambler being forced to self-exclude from every facility in the state. Will such a ban discourage many persons from entering the self-exclusion program, which in fact subjects the signer to criminal charges for entering the forbidden facilities regulated by the Racing Commission?  For a large portion of at-risk gamblers, it is proximity that creates their biggest danger. Why wouldn’t a geographic ban within a reasonable radius of the signer’s primary casino be effective? Why make it impossible for the signer, for example, to vacation with family or friends anywhere in the State and spend one evening at a casino? Would’t signing become an embarrassing stigma?

probgam-pgam2017toolkitlogoHave the Conversation.  A very important part of RPP’s Problem Gambling Awareness Month program for 2017 is its request that every New Yorker have a problem gambling conversation with at least one person in March. We will have much more to say on the Have the Conversation project, but for now please note that the New York Problem Gambling Council has put together a very useful Toolkit, with helpful one-page Action Sheets for Youth, Parents, Senior Citizen Caregivers, School Personnel, and School Administrators.  Click on the Toolkit logo to the right of this paragraph, or go to http://tinyurl.com/HTCtoolkit, to see and download the Have the Conversation Toolkit.

After a year of disappointment over the lack of public programs in Schenectady County relating to prevention, education and treatment for Problem Gambling, I am looking forward to see the RPP’s programs in action and resources in wide circulation.

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The email message explaining NY Responsible Play Partnership’s efforts this month to increase Problem Gambling Awareness is immediately below.

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the Gazette takes problem gambling more seriously

After long silence on the topic, I am pleased to say that the Schenectady Gazette has devoted significant space to the issue of casino-related problem gambling this week, in preparation for today’s Grand Opening of Rivers Casino at Mohawk Harbor. Here are excerpts from three articles:

sfoss In her opinion piece “More resources needed for problem gambling: Lack of services in Schenectady seems like serious omission” (Feb. 5, 2017), Gazette columnist Sara Foss raised important issues for our community. 

  • “There’s years of documentation and research showing that within 50 miles of a casino you see dramatic rises in problem gambling,” explained Philip Rainer, who serves as chief clinical officer at Capital Counseling, the non-profit agency that runs for the Center for Problem Gambling.

    Rainer and Hill are certain the Capital Region will see an uptick in gambling addiction due to the new casino. They are also certain that resisting the urge to gamble there will be a challenge for their clients, who have been talking about Rivers Casino & Resort for months.

  • Given the fact that a casino is about to open in our own backyard, the lack of gambling services in Schenectady seems like a serious omission.

    nycpgjaimecostello “Ease of access increases problems,” Jaime Costello, director of prevention, training and special programs for NYCPG, said. “More programs are definitely needed. It would help if gambling services were available in every community.”

  • It would be nice to think that Hill, Rainer and other experts in problem gambling are wrong – that the casino won’t lead to an increase in problem gambling and other social ills. But I suspect that they’re right, and that within the year we’ll have a better understanding of the casino’s downsides.

    One of those downsides is sure to be an increase in problem gambling, and we need more resources for the people who can’t control themselves when they step onto the gaming floor.

An article dated February 7, 2017 reports on a Siena College poll with findings on the attitudes of Capital Region residents toward the Rivers Casino. (“Poll: Residents have mixed feelings on casino impacts“, by Brett Samuels, Daily Gazette.) Polling was conducted Jan. 8-11, and the poll has a margin of error of 4 percentage points. The poll found that over 50 percent of people plan to visit the casino. Click here for the Siena College Research Institute Press Release. As for problem gambling:

While many see the casino as a positive economically, 55 percent believe the new casinos will cause increases in problem gambling and crime. The majority of respondents said problem gambling is a disease, but only 11 percent said they are aware of treatment services in their area.

 “The survey results support our view that both raising awareness of problem gambling and providing resources for problem gamblers and their families is crucial as new casinos open,” Jim Maney, executive director of the New York Council on Problem Gambling, said in a statement.

Also, in “Concerns over Rivers Casino persist for some ahead of opening day” (by Brett Samuels, Feb. 5, 2017), the discussion also focuses on the likelihood of an increase in problem gambling (which Rush Street has denied will happen here), including extended remarks by Jim Maney, Executive Director of the New York Council on Problem Gambling:

Aside from city finances, there’s the matter of personal finances. The most recent federal study on gambling shows problem gambling roughly doubles within a 50-mile radius of a new casino. Experts consider proximity and opportunity the biggest contributors to a gambling habit.   

 

Prior to Rivers, the nearest full casino to Schenectady was Turning Stone Resort and Casino, located almost 100 miles west in the town of Verona, although there is also the racino in Saratoga Springs, which has numerous gambling options, though not as many as either Turning Stone or Rivers.

nycpgjimmaney “If someone had to go to Turning Stone but could only go once a week because it was too far, now you can go every day. You can go after work, you can go between errands,” said Jim Maney, executive director of the New York Council on Problem Gambling.

 

The biggest warning signs of a possible addiction include making more frequent trips to a casino and betting higher amounts, or lying about the frequency of those visits, Maney said.

 

Consequences of problem gambling can surface in different ways, he said. For some, it might be reflected in unpaid bills or a dependency on social services. For others, it might lead to stress and additional doctor’s visits.

 

While problem gambling affects a small percentage of the population, Maney said it’s an issue that can affect an entire family if bills go unpaid and money dries up. The best way to seek treatment is to call the state’s help line, he said.

pgposterdetail For much more on the need for problem gambling education and prevention programs in our community, see our posting last March, during Problem Gambling Awareness month. Of course, we need action — real programs backed with committed resources — not just words. Let’s see who comes forward to make it happen.

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update: The first community forum presentation on problem gambling of the NYS Responsible Play Partnership will be held Wednesday, March 22, 2017, at Elston Hall, at Schenectady County Community College, at 5 PM. It is free and open to the public. Please be there to show your support for not only more problem gambling treatment resources, but also for education and outreach resources to help deter problem gambling from ever getting to the stage where professional intervention is needed.

will Problem Gambling Awareness Month inspire action?

NPGAM_logo_H_CMYK_arrow-colorCorrected-v2

Helpline: 1-800-522-4700

 March is Problem Gambling Awareness Month [poster}

What are our public health officials and other local political and community leaders doing to combat problem gambling?

We believe that only organized programs specifically focused on problem gambling prevention, education, and treatment, with ongoing outreach activities, can hope to address the effects that a casino in Schenectady is likely to have on our community. With Rivers Casino at Mohawk Harbor now scheduled to open in a year, such programs are needed ASAP and must especially target vulnerable groups, such as aging adults, low-income residents, and youth.

So far, our City and County governments have refused to admit there is a problem, much less that it will be significant. Rush Street Gaming declared in its Application to the NYS Racing Commission for a Schenectady casino license that funding for treatment programs, and the prior existence of slots in Saratoga and casinos in Atlantic City and Connecticut, meant that “the existence of gaming at Rivers Casino is not expected to lead to an increase in prevalence rates in the local area.” With that assertion, Rush Street denied that increased proximity and access to casino-style gambling will increase the prevalence of problem gambling in our community. The report Why Casinos Matter, by the Council on Casinos of the Institute for American Values, states to the contrary (at 18-19):

“Numerous studies show that living close to a casino is a key factor in more frequent gambling. More frequent gambling increases the risk of serious problem gambling. A large-scale study in 2004 found that people who live within 10 miles of a casino have twice the rate of pathological and problem gambling as those who do not.”

Similarly, after doing an extensive review of the available research, the Hamilton (Ontario, Canada) group No Downtown Casino strongly and successfully opposed building a casino in downtown Hamilton, stressing that:

“Studies show that proximity to a casino doubles the levels of problem gambling, which in turn results in increased spousal abuse, depression, child developmental issues, personal debt, addiction and cross-dependency, personal bankruptcies, attempted suicides, suicides, social service costs. We know that problem gambling has a profound impact on a gambler’s friends and families, which substantially increases the number of people affected by problem gambling.”

Therefore, we congratulate the Schenectady Gazette editorial staff for raising the issue of problem gambling in today’s newspaper, in an editorial promoting the State’s proposals to improve the gambler self-exclusion  program (“Help Problem Gamblers Help Themselves“, March 2, 2016). Nevertheless, we hope the Gazette will call for far more comprehensive programs locally and statewide against problem gambling. We believe that self-exclusion from casinos by individuals who recognize they have a gambling problem and want to do something about it is, at best, a very limited approach to the plague of Problem Gambling. In a way, it is a mere fig-leaf covering a multitude of ways that casinos encourage irresponsible gambling. The 2,800 people who are currently on New York’s self-exclusion list are, for example, a tiny portion of the 15 to 20 percent of those who frequently gamble at casinos and are believed to be problem gamblers.

PGPosterdetailG  In addition, of course, Self-Exclusion programs are far from infallible. Thus, the article “Policing gamblers who can’t police themselves isn’t easy” (Philadelphia Inquirer, by Jennifer Lin, September 9, 2013) states:

“It is somewhere between infrequent and unlikely that you will be detected,” said Keith Whyte, executive director of the National Council on Problem Gambling. Casinos “rely on security guards at the entrance with an antique face book – a binder with photos” of customers on self-exclusion lists.

SugarHouseLogo Mohawk Harbor’s Rush Street Gaming has demonstrated the enforcement difficulty rather frequently in its Philadelphia casino, SugarHouse.  For example, see “Sugar House fined for advancing cash to problem gamblers” (Philadelphia Inquirer, September 6, 2015), which reported that “The Pennsylvania Gaming Control Board fined SugarHouse Casino in Philadelphia $50,000 for giving cash advances to 11 individuals who asked to be banned from casinos in Pennsylvania.” Similarly, note the Pennsylvania Gaming Control Board press release of May 23, 2012, announcing that SugarHouse was fined $70,000 “for seven instances where underage individuals [ranging in age from 17 to 20] engaged in gaming,” and an additional $10,000 “for two separate incidents in November 2010 and March 2011 in which two individuals who had placed themselves on the PGCB’s Self-Exclusion List engaged in gambling.”

A more amazing incident is described in “Casino developer allowed man to gamble 70-plus straight hours in Philly” (Telegraph & Gazette, Worcester, Mass, August 20, 2013), which quoted the following statement by Pennsylvania Gaming Board Commissioner Gregory C. Fajt to SugarHouse officials:

“It boggles my mind that somebody can be in your facility for three days in one instance, four days in another, a known compulsive gambler on the list and not be recognized.” 

Rush Street’s Rosemarie Cook replied: “I assure you it was not a case of being asleep at the wheel. . . . He was just average, and he looked average,” The Inquirer article cited above also discussed that incident, stating: “At their July meeting, Pennsylvania’s gaming commissioners excoriated SugarHouse representatives for not catching [frequent violator Kylee] Bryant.”

Despite the above record at SugarHouse (which I uncovered with just a few minutes of Googling), Rush Street recently issued this statement to the press (“New York to step up effort to battle problem gambling“, by Haley Viccaro, Schenectady Gazette, March 2, 2016):

“We have a strong history when it comes to responsible gaming at our other properties, including operating under statewide self-exclusion policies, and we look forward to continuing that same record of excellence in Schenectady.”

At a symposium on problem gambling held at Schenectady County Community College last year, the Rush Street representative was excited about their efforts to promote responsible gambling, but their efforts apparently revolve around helping the staff identify underage persons, problem gamblers and drinkers, and policing the state’s mandated self-exclusion program. Perhaps, we simply cannot expect more of a casino, when, as stated in Why Casinos Matter:

Casinos depend on problem gamblers for their revenue base.

NoEvil-hear Problem gamblers account for 40 to 60 percent of slot machine revenues, according to studies conducted over the past decade or so. This evidence contradicts claims by gambling lobbyists that their industry wants to attract only those customers who play casually “for fun.” Indeed, if casinos had to rely on such casual customers, they would not long survive. A Canadian study found that casual players comprised 75 percent of players but contributed only 4 percent of net gambling revenue. The casinos’ real money comes from problem gamblers.

NoEvil For similar reasons, we perhaps cannot count on a City Hall and County Legislature banking on major tax relief that is based on the size of casino revenues to seriously recognize and combat the imminent growth of Schenectady’s problem gambling problem. One result of Mayor Gary McCarthy never demanding a host community or mitigation agreement with Rush Street Gaming is that the Mayor and his Administration, like Metroplex and County Government, never did or commissioned any independent research or investigation that could be used to rebut the glib claims of Rush Street and Galesi Group that a casino would have no significant added costs or negative impact on the City, nearby neighborhoods or towns, or the County.  (See our posting on The Mayor and HCAs.)

LagoLogoB&W Things were different in the tiny town of Tyre and Seneca County to our west, when they confronted the potential coming of the Lago Casino to Tyre, NY. They sat down with applicant-developer Wilmot, commissioned studies, and accomplished a multi-faceted Host Community Agreement that squarely faced a multitude of issues, including the specter of problem gambling. To fulfill an agreement with Seneca County Mental Health Department that was incorporated into the Tyre Host Community Agreement [June 2014], Lago Casino will pay for hiring two additional problem gambling specialists (one for treatment and one for prevention). More important, Seneca County and casino developer Wilmot set out the structure for a Problem Gambling Prevention, Outreach and Education Program that will seriously address the issues relating to problem gambling.

Here are some of the provisions in the 3-page Seneca County Problem Gambling Protocol:

  • In partnership with Seneca County Mental Health, Wilmot Casino will fund materials to be used for prevention, outreach and education to vulnerable populations in the Seneca County area.

  • [SCMH] will begin their outreach and education efforts once Wilmot Casino is granted the casino license, prior to the opening of the casino.

  • Initiatives to address problem gambling will focus on impacts in the workplace, family, neighborhood, youth, older adults, public safety and crime prevention awareness.

  • Problem gambling public awareness efforts will target messaging at specifically vulnerable populations including youth, parents as influencers on youth, family member of problem gamblers, indviduals and families with substance abuse disorders, college students, low income residents and aging adults.

  • Age appropriate programming and education on problem gambling will target youth beginning no  later than age 12.

  • Problem gambling education will be infused into all Seneca County Mental Health programs including but not limited to summer camps, Family Education Programs, Crime Victims Assistance Program, Domestic Violence Services and Domestic Abuse Awareness Classes.

  • Outreach and education specifically targeted at the Aging Adult population will take place at senior centers, retirement community events, etc.

Seneca County and Town of Tyre officials clearly understand that “partnering” with a casino developer means far more than helping it win its gaming license by avoiding all talk of negative impacts and added expenses; and the Wilmot Company expects to do much more than make demands and seek concessions in upholding its part of the partnership. It may be too late for Schenectady to use any leverage to achieve a impact mitigation agreement with Rush Street and Galesi, but it certainly is not too late for City and County leaders to establish and implement an outreach, education, prevention, and treatment program to combat problem gambling. Our not-for-profit sector (especially the Counseling and Helping Professions), faith communities, local media, academic leaders (at the collegiate level, and in our public, charter and parochial schools) need to speak out immediately, strongly and consistently to ensure that the County and City have necessary programs in place before Rivers Casino at Mohawk Harbor begins operations.

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 For more information and assistance, see: PGPosterdetail

Call: 1-800-522-4700
Text: 1-800-522-4700
Chat: ncpgambling.org/chat

 red check follow-up (March 3, 2017): see our more optimistic coverage of 2017 Problem Gambling Awareness Month

schdycityhallf Note: The editor of this website has started a modest Problem Gambling Postcard Project to help deal with related problems and educational needs. The postcards are available at The Open Door Book Store on Jay Street in downtown Schenectady. See the Postcards Page at “suns along the Mohawk” for a description of the project, which will donate all of the photographer’s proceeds with the intention of helping to deter and treat problem gambling.

update (Oct. 21, 2018): Nine months into its second year of operation, the need for Problem Gambling education and prevention is greater than ever along the Mohawk, as a “slotsification” process has taken hold. Slots playing, the most addictive form of casino gambling, is becoming a greater and greater portion of revenues at Rivers Casino, with all of the approx. 11% revenue increase since the first anniversary of its opening coming from Slots/ETG (table game and poker table revenue is down).

our concerns continue as license granted for Schenectady Casino

The NY Gaming Commission granted licenses for three Upstate casinos yesterday: Rivers Casino at Mohawk Harbor in Schenectady, Lago Resort and Casino in Tyre, Seneca County, and Montreign Resort Casino in Thompson, Sullivan County. See “License for Schenectady casino, two others approved” (Albany Times Union, Capital Confidential, Rick Karlin, Dec., 21, 2015); “Schenectady, two others awarded casino licenses” (Schenectady Gazette, Haley Viccaro, Dec. 21., 2015); “NYS Gaming Commission grants Schenectady casino a license” (News 10, WTEN, Mary Wilson, Dec. 21, 2015).

For some, it may seem grinch-like for us to withhold praise for the Schenectady Casino and to fail to wish it the very best success. Nonetheless, while we do not begrudge people who needs jobs supporting the Casino, we fear that its negative impact on the lives of the residents of Schenectady and of the Casino’s frequent customers and their families far outweigh the shaky revenue benefits that may come from the project, and we cannot endorse the faulty public policy that uses gamblers’ money to offset local property taxes.

In a nutshell, because we believe Rivers Casino cannot be a great revenue success without draining much-needed dollars from the financially vulnerable members of our community and creating significant numbers of problem gamblers, we cannot hope that it is a rousing success. 

The many postings listed in the Right Margin of our Homepage  (and on our Issues page), and our September 2014 Statement in Opposition, explain our concerns, none of which have in any way been diminished by the actions or words of the McCarthy Administration or Rush Street Gaming.

Last year, when the Schenectady casino application was chosen by the Location Board, we stated:

We especially hope that local government and groups will work to

  • reduce the harm caused to families and the community by excessive gambling by persons without the financial ability to sustain significant losses
  • assure that various types of expected street crimes will not increase around the casino or overflow into neighboring communities
  • prevent environmental damage caused by increased traffic, light pollution, flooding hazards, threats to historic buildings, and lost enjoyment of riverfront resources
  • protect the Historic Stockade neighborhood from an increase in traffic that will almost surely reduce the quality of  life in the neighborhood, and threaten the integrity of its historic structures
  • ensure that the local entertainment and leisure business community is not harmed by the many competing elements that are part of the casino project or partnering with Rush Street Gaming
  • ensure that the casino operator cooperates with experts educators to keep problem gambling from infecting young potential gamblers

We members of Stop the Schenectady Casino and our allies in opposition to the casino hope to work in good faith with government and community leaders, along with the casino operator, to gain the most benefits for the community from Rivers Casino at Mohawk Harbor while producing a minimum of negative effects.  If the casino is indeed a reality, we need to turn our efforts from a short-term “fight” to try to stop a casino from being located in Schenectady into a longterm “mission” to make Schenectady the first city to avoid the social harm that comes with any urban casino.  That is a goal that both casino proponents and opponents can surely agree upon and unite their talents and resources to meet.

Here are three primary reasons for our continued concern that the problems and issues we have presented will not be adequately addressed by local government, and will need constant vigilance from those who want to protect Schenectady from casino-made problems:

  • Casino Town: Mayor Gary McCarthy and the various arms of City government have turned Schenectady into a Casino Town, where Rush Street and Galesi get whatever they ask for (and more) and are not pressed to make any commitments beyond the gambling revenue taxes Rush Street will be obligated to pay to the State, and various City and County fees and taxes. See, e.g., “Rush Street’s Giveaways” [to other cities], and “Planning Board hands Casino Gang a Blank Check“.
  • See No Evil. Both City Hall and our primary local newspaper, the Gazette [see, e.g., “Rigging the News“] refuse to acknowledge the likely negative impacts of the casino and therefore to call for necessary counter-measures and mitigation funds from Rush Street (such as the protocol for setting up a Problem Gambling Prevention, Outreach and Education Program in the Host Community Agreement signed by Lago with the Town of Tyre and Sullivan County; see our Lago Info page).
  • Shaky Revenues. We have been saying for a year and a half, long before Moody’s recent affirmation of the negative outlook, that the casino marketplace is over-saturated and that revenues are Unlikely to Come Close to the Rosy Estimates. (see this posting) In addition, Rush Street traditionally over-estimates likely revenues in its applications for casino licenses. If there is a revenue shortfall, and even Mayor McCarthy now suggests that part of the casino revenue stream to the city will be needed to cover any negative impacts of the casino, what will be left to bring down property taxes, the primary reason Schenectady residents have been willing to take a chance on having a casino in our community?

Finally, for now, we invite you to check out the interactive map presented by K. Hume yesterday in the Gazette Editor’s Notebook, K. Hume. It should give pause to casino boosters who believe the Rivers Casino will somehow attract big money gamblers, or even the comfortable middle class, from afar (or even from across the State), and that Schenectady’s casino will buck the reality that most regular urban casino customers come from within a 25-mile radius, with relatively few people staying overnight (see our opening post last year). The Gazette map allows you to compare Schenectady’s casino with its coming competitors in Tyre and Thompson County, presenting an image of the Lago and Montreign casino resorts and basic numbers (click on each for a larger image):

LagoFacts . . . MontreignFacts

above: Lago in Tyre, Sullivan County [L] and Montreign Resort Casino 

SchdyCasinoFacts

If you were going to take your significant other or family on a special casino jaunt or vacation, and were willing to go more than 25 miles, would you choose Lago or Montreign, which look like casino resorts and have far larger project investments, or would you be attracted by the design of Mohawk Harbor’s Rivers Casino in exotic Schenectady, which continues to look like a shopping mall? (See image on the right.) Neither our Mayor and Planning Commission, nor Metroplex, were willing to insist that Rush Street give Schenectady a casino complex as attractive as those it has proposed in many other communities. See “Why does Schenectady get Rush Street’s scraps?“.  Once the novelty of Schenectady’s casino is gone, who do you think will be losing their money at Mohawk Harbor?

follow-up (Feb. 7, 2017): The actual constructed casino is even less impressive than the rendition shown just above to the right. See http://tinyurl.com/CasinoChoices for comparisons to its Upstate casino competition and related musings.

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Trump’s Taj casino doesn’t want a college nextdoor

It looks like the folks at Trump Entertainment have more sense than our Rush Street crew, City Hall, the Gaming Facility Location Board, and the Administration of Union College.  Here’s what they posted on their website last week about Stockton University wanting to use the lot next door for a campus:

podiumflip“The facts are that our company does not think having a college next door to the Taj is good for our company. Having kids under 21 who will attempt to gain entry to the casino and engage in activities reserved for those only 21 and older would create numerous problems we do not want, and could damage the Taj’s ability to attract customers and regain its financial health. You do not see a college on the Las Vegas strip. “

According to a story in the Courier-Post (March 25, 2015), Stockton’s president, Herman Saatkamp, lashed out at Trump Entertainment on Tuesday night, saying, “We have been stabbed in the heart.” Stockton College purchased the property, the site of the failed Showboat Casino, knowing that the Taj Mahal Casino would have to waive their rights to block anything other than a major casino at that location, for the school to have a campus there.  For details on the story, see “Taj casino doesn’t want college next-door” (AP/Courier-Post, March 25, 2015).

We’ are, of course, opposed to a casino near a college for different reasons than Trump Entertainment. See our posts “Union College and the Schenectady casino” and “what will the casino mean for Union College students?”. But, realizing that there are good business-related reasons for a casino to avoid such proximity to thousands of college students makes it even less palatable that local and State officials refused to acknowledge the problem.

Leadership We understand that Union College President Stephen Ainlay may fear retribution from the City, Metroplex and Galesi-related donors, for speaking out against a casino at Mohawk Harbor. Nevertheless, the silence of such an important local institution, despite the potential harm to its student body, shows an irresponsible lack of leadership and courage.  Click on the image at the right of this paragraph to see a poster about college presidents created by the (successful) opponents to a casino in downtown Hamilton, Ottawa, Canada.