we need more Safe Gambling Education

pgam-ribbon-e1519831037164 It is March again, and March is Problem Gambling Awareness Month. [E.g., see materials provided this week by the New York Council on Problem Gambling.] Once again, however, the gambling industry and its regulators in New York State, along with well-intended private-sector public interest advocates (who count on the State for funding), are focusing on finding people who already show the signs of having a problem gambling problem, and then suggesting ways for them to get help. Such activity is a good thing, of course, but we also need a strong educational campaign to teach the public Safer, Low-risk Gambling Habits that will help many people avoid needing intervention and treatment.

As many already-existing resources demonstrate, such problem gambling prevention education does not have to be painful or complicated to arm individuals with common sense but effective knowledge that keeps gambling a fun, recreational activity. We have listed many examples of such resources in our problem gambling posts, such as the information and links compiled last March. The list immediately below of low-risk and high-risk gambling behaviors from the Problem Gambling Canada website is a good example.

Low Risk and Harmful Gambling

Not all gambling is a problem. Gambling may be low risk, or it may be harmful.

Low-risk gambling means you:

      • Limit how much time and money you spend gambling
      • Accept your losses, and don’t try to win them back
      • Enjoy winning, but know it happened by chance
      • Balance gambling with other fun activities
      • Don’t gamble to earn money or pay debts
      • Don’t gamble when your judgment is impaired by alcohol or other drugs
      • Never borrow money or use personal investments or family savings to gamble
      • Don’t gamble to escape from your problems or feelings
      • Don’t hurt your job, health, finances, reputation or family through your gambling

Harmful gambling means you have started to:

      • Lie about your gambling or keep it a secret
      • Lose track of time and play for longer than you meant to
      • Feel depressed or angry after gambling
      • Spend more money than you planned, or more than you can afford
      • Ignore work and family responsibilities because of gambling
      • Borrow money or use household money to gamble
      • “Chase your losses” to try to win back your money
      • Believe that gambling will pay off in the end
      • See gambling as the most important thing in your life
      • Use gambling to cope with your problems or to avoid things
      • Have conflicts with family and friends over gambling
      • Ignore your physical and emotional health because of gambling.

I encourage readers to check out our fuller treatment last March of Problem Gambling. That posting explains the obvious fact that casinos, their regulators, and our State and local government entities receiving gambling revenue taxes, have little incentive to significantly reduce the amount of gambling done in New York State. The issues raised there, and the practices of Rivers Casino relevant to problem gambling awareness, have not changed since last year. They may, however, be getting worse, due to the continued significant growth of slots gambling, the most addictive form of casino gambling, at Rivers Schenectady.

  • hazardsignContinued “Slotsification”: Slots/ETG gross gaming revenue increased by $13.6 million in 2019 over 2018, which is 12.9%, while Table Game wagering went down 4.5%, and Poker table play down 6% in 2019. [See the Weekly Revenue Reports from Rivers Casino, and its Monthly Reports.]

To my knowledge, unlike the trumpeting of their 2017 figures, Rivers Casino has not released to the media or public the number (or its estimate) of patrons at the Casino in 2018 and 2019. Our fear is that patronage/visitation has not been broadcast because it has in fact been flat or declining, despite the growth in Gross Gaming Revenue. That could mean that slots GGR is increasing due to long or frequent repeat visits by slots patrons showing the signs, or in the throes, of gambling addiction.

The Schenectady Gazette published an article this week describing an event at Rivers Casino on March 2 announcing problem gambling awareness month. “Rivers Casino hosts state kickoff of problem gambling awareness month” (by John Cropley, March 3, 2020). Rather than a point by point reaction to quotes and information in the article, I am reprinting my comments to that article left at the Gazette webpage:

https://www.facebook.com/pg/RiversCasinoNY/posts/?ref=page_internal

David Giacalone Comment

Rivers Casino likes to tell the press and the gaming industry and regulators how hard it works to identify problem gamblers. But, neither Rivers nor our government leaders help in any significant way to educate the public on how to avoid becoming a problem gambler. We need to help create a healthy, informed attitude toward casino gambling, and educate the public on how to be a savvy, low-risk gambler. Going to the casino should be a form of low-risk, casual entertainment and recreation, rather than a strike-it-rich high-risk habit leading down the path of problem, disordered, or pathological gambling.

At its Facebook page, Rivers Casino focuses on opportunities to win BIG. It never even mentioned Problem Gambling during all of last March on Facebook, and has no mention of it yet this year. [and no mention as of March 7, 2020]

Since its first year of operation, Table Games and Poker revenue have declined each year, while Slots revenue has increased significantly. Slots revenue went up 12.9% in 2019. That is not a surprise, as Slots are the most addictive form of casino gambling.

To read about Schenectady’s Slots Gambling Problem, see how Rivers’ feeble efforts compare to those at MGM Resorts, and learn how to gamble safely (and simply go to a casino to have fun), see https://tinyurl.com/SlotsProblem .

  • Furthermore, according to the numbers in the Rivers Casino Weekly GGR Report to the NYS Gaming Commission, Schenectady’s Casino just had its biggest SLOT/ETG week ever: Its slots take for the last week of February 2020 was $2,937,288. The prior week was its third biggest slots week, after three years operating at Mohawk Harbor.

Since the Casino and local Government are not giving us Low-Risk Gambling information, it is up to private citizens and the private sector (health, religious, civic groups focusing on both the young and the elderly, etc.) to step up an act urgently

betting on sports betting?

RiversSportsbookOpen 

We’ve been quiet here at Snowmen At The Gates about sports betting since our post in May 2018, when the U.S. Supreme Court opened the way for all states to authorize sports betting. A couple weeks ago, Rivers Casino at Mohawk Harbor became the first facility in the State of New York to offer legalized sports betting at its Rivers Sportsbook lounge. [see Times Union coverage, and the Gazette article, July 16, 2019]

upstatenymap2019Having succeeded in keeping all but full-fledged casinos out of the sports betting game in Upstate New York for now, Rivers Casino is secure in the knowledge that its nearest competitors will be Resorts World International Catskills (123 miles away); del Lago Casino (156 miles away); and Tribal casino Turning Stone, in Verona, which is 97 miles away (see: “Turning Stone sports betting opens” (Syracuse.com, August 1, 2019, by Ben Coin).  

  • As a racino, Saratoga is not permitted to offer sports betting under the current NYS law.
  • What about Tribal Casinos, such as Turning Stone? Tribal Casinos are not included in the new sports wagering rules, but “tribal casinos in New York have legal reciprocity to offer any gambling games allowed at the state’s commercial casinos”. See LegalSportsReport] Earlier this year, the Oneida Nation announced that it is working on receiving the needed approval by the National Indian Gaming Commission for a partnership with Caesars Entertainment to offer sports betting at its three NYS casinos. And, Follow-up: Sports Betting opened at Turning Stone Casino on August 1, 2019. See NYCentral, July 31, 2019..

OpeningDayTUpic

Being slow learners, or good actors, our local pols have been brimming with optimism about all the new business and revenue, and tourism, sports betting will bring for Schenectady (City and County) and the State. [photo detail to the left by Paul Buckowski, Albany Times UnionNaturally, beyond the usual hyperbole and uncertainty of any wagering projection, no one has mentioned what will happen if existing Rivers customers substitute Sports Wagering (taxed at 10%) for their Slots betting (taxed at 45%), the only form of casino betting at Rivers that has been growing since its first year of operation; or, if they simply spend time at the Sports Lounge that would have been spent at the Tables.

Rivers Casino has apparently spent a million dollars preparing its 5000 square foot Sports Wagering Lounge. We now have figures for the first two weeks of Sports Wagering at Rivers Casino, as shown in this screen shot compilation, from the Rivers Casino weekly reports to the NYS Gaming Commission [click on the image for a larger version]:

Rivers-Sports-2wks

I have no idea whether the total of Sports Wagering for the first two weeks, $260,334, should be considered large or small; I do not think Rivers/Rush Street gave any public projections. But I will note that the two weeks included two very successful Saturday evening Harbor Jam concerts at Rivers Casino and the Mohawk Harbor Marina, creating the potential for thousands of the curious to check out the Sports Wagering Lounge.

Just looking at the numbers, I do see that:

  • plungegraphsmSports Betting Week 1: $168,743.
  • SB Week 2: $91,591
  • Week 2’s Sports Wagering total was down $77,152, which is 45.7% lower than Week 1
  • Slots Revenue during SBWeek 2 was down $4,918 from the week ending 7/14/2019, the week prior to the launch of Sports Wagering at Rivers.
  • Table Game revenue during SBWeek 2 was down $401,697 — that is down 45% — from the week ending 7/14/2019, the week prior to the launch of Sports Wagering at Rivers. Table Game revenue had also gone down the first week of Sports Wagering at Rivers Casino.
  • $2,898,960, Total Gaming Revenue at Rivers Casino for SBWeek 2 (the week ending July 18, 2019) was the second worse figure in over five months at Rivers Casino.

lifepreserverOf course, two weeks may not tell us much. But, Rivers Casino certainly got a lot of publicity for the opening of Sports Wagering in New York State. Fans of legal sports betting might have been expected to rush over to Mohawk Harbor. So far, totals at Rivers Casino suggest less overall revenue and therefore lower tax receipts than prior to the New Age of Sports Betting. If your tummy is easily upset, I’d suggest some dramamine to deal with the Spin Tsunami that may be coming. On the other hand, when it comes to less-than-rosy news about Rivers Casino, we mostly get deafening Silence from Rush Street Gaming, Rush Street Schenectady, and their handmaidens at City Hall, Metroplex, and the County and State Legislatures. Their unwitting public relations departments at our local media tend to run out of words (and follow-up questions), too, when casino news is not good.

plungegraphsmYupdate (Aug. 9, 2019): According to the Rivers Casino revenue report for the week ending 08/04/19, Sports Wagering GGR for the 3rd week at Rivers Sportsbook was $25,386. That’s two-thirds less than its dismal 2nd Week, and a mere 15% of the Week 1 sports wagering take. Total GGR at Rivers Schenectady was up 13% last week over the prior week, with Table Game revenue up 43% and Slots revenue up about 7%.

  • For another perspective, see “Rovell: Sports Betting Launched in New York and No One Cared” (Darren, Rovell, TheActionNetwork, Jul 19, 2019). “Put all the shine you want on it. Have comfortable plush chairs and good lines, without mobile, and with hard to get to retail sportsbooks, it won’t make an impact.”

Our elected leaders at Schenectady City Hall, who love to call the Casino their Partner, were all too thrilled to support Sports Betting on the Mohawk. Not one word was said by the Democratic majority or the Mayor’s Office about the not insignificant chance that overall tax receipts could decline, even if Rivers Casino got more profitable. I, for one, have no interest in throwing the ones seeking re-election at this time a life preserver. The least they could do is demand that the projection numbers be crunched to see how the net receipts are likely to work out for the City and County. And, start thinking of the people of Schenectady as their partners, not the Mohawk Harbor Gang.

  • Also, to bring up a pet peeve of mine, Mr. Kosiur or Mayor McCarthy should insist that Rivers Casino tell us their overall Visitor numbers for 2018, which they have not yet done, despite being halfway through 2019. Around Schenectady, No News is never good news. It is more likely to be a cover-up of bad news.

. . share this post with this short URL: https://tinyurl.com/SchdySportsBets

RiversDesPlainesPylon follow-up FYI (August 4, 2019): Capital Region media never mentioned it, but in March 2019, Rush Street Gaming sold 61% of its ownership of the Des Plaines (Ill.) Rivers Casino, the largest casino in Illinois, to Churchill Downs. That surely got Rush Street a powerful influx of cash, despite all its crybaby antics at the NYS Legislature seeking tax breaks. The folk at Rivers Casino Des Plaines have announced a very large plan to get into sports betting big time. See “Rivers Casino owner is betting big with plans to expand Des Plaines casino, add sports wagering and go after a new casino license” (Chicago Tribune, August 2, 2019, by Robert Channick)

slots still the only bright spot for Rivers Casino gambling

 Slots play continues to be the only form of casino gambling that is increasing at Schenectady’s Rivers Casino since its first year of operation. Table game and Poker Table play are down. According to the Rivers Casino Monthly Reports submitted to the NYS Gaming Commission,

for the first four months of 2019:

  • Total Gross Gambling Revenue [GGR] was $53,686,129, up $2,925,831 from the first four months of 2018
  • SLOTS/ETG play was $37,627,968, up $3,686,342 from first four months of 2018
 As with the 2nd Full Year of Rivers Casino revenue, the increase in Slots gambling from January through April 2019 was greater than the total increase in GGR at the Casino at Mohawk Harbor. Members of the community who worry about Problem Gambling and its effects on the gambler, and his or her family, friends, job, and on the community, are concerned, because Slots is the most addictive form of casino gambling.
.
AddictionByDesign-Schüll-Cover
Is this “slotsification on the Mohawk”, simultaneous with a reduction at the same location of table game and poker play, evidence of growing slots addiction in the mostly-local customer base of Rivers Casino? Perhaps the survey that the NYS Office of Alcoholism and Substance Abuse Services plans to start in January 2020, may give some answers.  See “Does New York have a gambling problem? Survey hopes to find out” (The Buffalo News, by Tom Precious, May 16, 2019) According to the Buffalo News:
.
Bids for the gambling survey are due back to the agency on June 5. The group or firm selected will conduct surveys, in English and Spanish, of 5,000 adults broken down into specific regions of the state. Interviews will be conducted over five months beginning in January and a draft report on the findings is due in August 2020.
.
As we have argued here often, proximity to casinos increases the prevalence of problem gambling, and we need to focus far more resources at preventing problem gambling, not merely treating it once its damage is apparent. See our post, “Slots and problem gambling prevention” (March 27, 2019) for discussion and suggestions.
.
  • PeopleCounter Meanwhile, it appears that Rivers Casino has not yet publicly reported the number of its Visitors in 2018. Last year, they reported the prior year’s Visitation numbers in the first week of February. Rush Street is always happy to broadcast good news. If there were fewer Visitors at Rivers Casino in 2018, slots players with problem gambling issues may indeed be gambling more.

Slots and Problem Gambling Prevention

SCHENECTADY HAS A SLOTS GAMBLING PROBLEM

Problem gambling” means gambling behaviors that result in serious negative consequences to the gambler, and his or her family and friends, employer, or community. It can affect people in any age, racial, or economic group, but youth (kids; adolescents and college students), and senior citizens are thought to be particularly at-risk.

MGM Resorts “GameSense” Page

The Problem Gambling Awareness Month theme for March 2019 is “Awareness Plus Action.” This post continues our campaign to make Schenectady Aware of its growing Slots Gambling Problem and to suggest what action is needed, and by whom (with a compilation below of useful resources).

This website’s posting on March 11, 2019 repeats the cautionary message that the increase in gaming revenue at the Schenectady Rivers Casino in its 2nd Year of operation was totally generated from slots, with Slots play up 14.7%, but Table Games and Poker play both showing a reduction from Rivers’ first year of operation. The trend continues in the weeks since the Casino’s 2nd Anniversary: Revenue numbers in February through mid-March 2019 show Slots up 12% and Table Games down over 2.3% from the same weeks in 2018. [See our posting “Slotsification on the Mohawk“, August 13, 2018, for an introduction to the topic, and the coining of the word Slotsification.]

hazardsignFollow-up (March 3, 2020): The Slots Problem Problem continued and grew at Schenectady’s Rivers Casino in 2019. Slots/ETG gross gaming revenue increased by $13.6 million in 2019 over 2018, which is 12.9%, while Table Game wagering went down 4.5%, and Poker table play down 6% in 2019. [See the Weekly Revenue Reports from Rivers Casino, and its Monthly Reports.]

As a community, we should be concerned that only slots, the most addictive form of casino gambling, is increasing at Rivers Casino. Bean counters and economic development cheerleaders looking at the ripple effects of the Casino might also worry that Rivers Casino, despite its Marina & Amphitheater and the Landing Hotel, may not be attracting a significant number of medium-to-high-rollers, with their extra tourist dollars.

 Increased revenues from Slots undoubtedly means an increase in the risk of Problem Gambling and gambling addiction in our community, with all of the resultant damage to the gamblers, their families and friends, employers, and our entire society. (See our March 2, 2016 posting for more on the negative effects of problem gambling; and see “Foss: Increase in casino revenue comes with social costs” (Sunday Gazette, Aug. 5, 2018); and “Foss: More problem gamblers seeking treatment (Gazette, Jan. 13, 2018).

This added hazard for Schenectady is especially serious because slots players are likely to be predominately local residents, and from more vulnerable groups such as older and poorer patrons.  In assessing just how damaging the slotsification trend might be, It would be useful to know the demographics of the increase in slots play, and to ascertain whether it corresponds with more patrons playing slots or the same number or fewer players spending more time on the slot machines. Unlike last year, when Rivers Casino announced in the first week of February 2018 the figures for the number of patrons in 2017, the number of patrons at Rivers in 2018 has not yet been announced as of the last week of March.

AddictionByDesign-Schüll-Cover A good explanation of how/why slots are so addictive can be found in the New York Times article Slot Machines Are Designed to Addict” (October 10, 2013). It was written by Natasha Dow Schüll, and anthropologist and the author of Addiction by Design: Machine Gambling in Las Vegas” (Princeton University Press, 2013). Her book’s message is described in the article “Did you know these 7 surprises about slots” (Psychology Today, Nov. 4, 2012), by social psychologist Susan K. Perry, PhD, who notes that:

Companies don’t seek to create addicts, they say, but they do admit to designing machines that compel consumers to gamble longer, faster, and more. Addiction is the result.

Among the “seven surprises” about slots that Dr. Perry lists, are (emphases added):

  • Machines with buttons and credits, instead of pull handles and coins, allow hundreds of games, rather than a few games, to be played in a minute.
  • Addiction can happen quickly with video gambling devices, in a year rather than three or more with other forms of gambling.
  • Modern slot machines are designed precisely to do what they do: take your money by putting you into a glassy-eyed trance so you won’t walk away while you have a single dollar or credit left.
  • Coincidence? It may be merely a coincidence that this is happening after Rivers Casino operated for a year in Schenectady, but “Studies by Brown University psychiatrist Robert Breen have found that individuals who regularly play slots become addicted three to four times faster (in one year, versus three and a half years) than those who play cards or bet on sports.”  From Slot Machines Are Designed to Addict” (New York Times, October 10, 2013, by Natasha Dow Schüll). 

 AWARENESS & ACTION? 

 With the awareness that slots play is growing in Schenectady and is likely to increase the incidence of problem gambling and gambling addiction in our community, what action can we take to minimize or at least reduce the negative effects? While I applaud increased State funding for the treatment of those suffering from gambling addiction, it seems obvious that any good faith and effective effort to deal with Problem Gambling must focus far more on Prevention, not merely Treatment. Prevention requires active education about gambling (from the odds of winning, to risks of addiction, and the signs of trouble in an individual, to the differences between safe and risky gambling behavior) and intentional cultivation of a community attitude that encourages Safe Gambling Practices and discourages Risky Gambling Behavior. We must stop treating our Casino as somehow glamorous and suggesting that patrons are performing a civic duty by helping to make the Casino successful.

In the four years since Rush Street Gaming was selected to operate the Capital Region’s commercial casino in Schenectady, its actions at Rivers Casino and the activities and programs of our State and local governmental entities (or their absence), make it clear:

We cannot look to either the Casino nor Government to provide programs that will effectively arm the public with information and advice on making casino gambling safer and avoiding high-risk gambling. Their actions to date focus almost totally on persons who already show the signs of a gambling addiction problem. Groups and individuals throughout our Community must act to protect ourselves.

WHY NOT RELY ON THE CASINO’s PROMISES? The answer seems too obvious to belabor, but the words and actions of Rivers Casino and its owners seem to confirm our skepticism. Rush Street Gaming declared in its Application to the NYS Racing Commission for a Schenectady casino license that “the existence of gaming at Rivers Casino is not expected to lead to an increase in prevalence rates in the local area,” due to funding for treatment programs, and the prior existence of slots in Saratoga and casinos in Atlantic City and Connecticut.  With that assertion, Rush Street denied that increased proximity and access to casino-style gambling will increase the prevalence of problem gambling in our community. [For a contrary view based on studies, see Why Casinos Matter, by the Council on Casinos of the Institute for American Values, (at 18-19), stating that the prevalence of problem gambling doubles within a ten-mile radius of a casino.]

At a symposium on problem gambling held at Schenectady County Community College in March 2017, the Rush Street representative was excited about their efforts to promote responsible gambling, but those efforts apparently revolve around helping the staff identify underage persons, problem gamblers and drinkers, and policing the state’s mandated self-exclusion program, and merely track the requirements imposed by the NYS Gaming Commission. The photo at the head of this paragraph shows a power-point image by Rivers Casino at the 2017 symposium. It says they want their patrons to be there “to simply have fun”, and declares that “We do not want people who cannot gamble responsibly to play at our casino.” Yet, we could find nothing to support that sentiment on the floor of the Casino, nor at their website or Facebook Page, beyond the obligatory caption “Must be 21+. Gambling Problem? Call 877-8-HOPENY or text HOPENY (467369)”.

MGM Resorts Facebook PGAM post

Indeed, as of today, March 27th, I have found no mention of Problem Gambling Awareness Month at Rivers Casino itself nor on its Facebook page and web site.

In contrast, the MGM Resorts Facebook Page has a posting about Problem Gambling Awareness Month 2019, “Learn about GameSense and Responsible Gambling this March“, with a video introducing its GameSense program (March 4, 2019). [see image to the left] You can find more about GameSense and the MGM Resorts efforts below.

The MGM GameSense program appears to be the first of its kind to be presented by a commercial casino group. Can we expect Rivers Casino to adopt a similar approach to problem gambling prevention? Our Casino has been consistently handled with kid gloves and favored status by City and County government and our business leaders. With no pressure coming from local leadership, it seems unlikely that Rivers Casino will act against its financial interests and make any significant effort at actually preventing problem gambling. As stated in Why Casinos Matter (emphases added):

image by Jeff Boyer/Times Union

Casinos depend on problem gamblers for their revenue base.  Problem gamblers account for 40 to 60 percent of slot machine revenues, according to studies conducted over the past decade or so. This evidence contradicts claims by gambling lobbyists that their industry wants to attract only those customers who play casually “for fun.” Indeed, if casinos had to rely on such casual customers, they would not long survive. A Canadian study found that casual players comprised 75 percent of players but contributed only 4 percent of net gambling revenue. The casinos’ real money comes from problem gamblers.

In attempting to explain why SugarHouse [now called Rivers Philadelphia Casino], a Philadelphia Casino also owned by Rush Street Gaming, had allowed a person on its Self-Exclusion List to gamble for 72 hours at SugarHouse,

Rosemarie Cook, vice president for gaming at SugarHouse, responded that many customers return day after day. “So it’s not unusual in our casino to see somebody the next day and the day after that and the day after that,” she said. “It’s a local market.”  [See “Policing gamblers who can’t police themselves isn’t easy” (Philadelphia Inquirer, by Jennifer Lin, September 9, 2013)]

Ms. Cook is describing exactly the kind of casino patronage at her Rush Street Gaming casino that is most likely to nurture gambling addiction, while bringing in the largest payoff for the casino. There is no reason to believe that such day-after-day local patrons are not fueling the slotsification of Rivers Casino. And, no reason to believe Rivers Casino wants to change that Schenectady scenario.

COMPARE RIVERS CASINO’s APPROACH to PROBLEM GAMBLING (and Slots) WITH THAT of MGM RESORTS:

RIVERS CASINO at MOHAWK HARBOR:

  • On its FACEBOOK PAGENo mention of Problem Gambling Awareness Month, at least not from Feb. 23, 2019 through March 27, 2019.
  • At its main website? There is a very minimalist Responsible Gaming page.  It states: “Rush Street Gaming is committed to make responsible gaming a priority and takes this issue very seriously. While many are able to gamble responsibly, there is a small portion of the population who can develop a serious, sometimes uncontrollable gambling problem. This can affect persons of any age, income, gender or race at any time.

“To protect them and others affected by their behavior, Rivers Casino established a set of policies and guidelines which deal with issues such as underage gambling, problem gambling, responsible marketing, and improper use or abuse of alcohol.”

    • The Rivers Responsible Gaming page has no direct information on responsible or safe gambling practices. And, given the vagueness of the reference, the public may not realize that the linked “policies and guidelines” document is not merely for internal company use, but offers a list of Ten Warning Signs of problem/addictive gambling, with the advice: “If you or someone you know has a gambling problem, please call the following 24-hour confidential national hotlines and/or websites:” [with a few resources listed for those needing help]
    • Its Slots WebPage is entirely a promotion of their “slot player’s paradise”, with no mention of responsible gaming or information on how slots work.
  • On-site at the Casino: I gave myself a tour or Rivers Casino on March 13, and could find no signs or posters or brochures, etc., about Problem Gambling Month.

MGM RESORTS:

  • MGM Resorts Facebook Page has a posting about Problem Gambling Awareness Month 2019, with a video introducing its GameSense program: “Learn about GameSense and Responsible Gambling this March” (March 4, 2019). The accompanying text says, “To help our guests make informed decisions at the casino, we offer responsible gaming tools and resources through our GameSense program.” GameSense is the first program of its kind, in partnership with the National Council of Problem Gambling, and promotes a “positive and safe gaming experience”. The goal: to “support and encourage each other to help ensure everyone has a good time while gambling.” The video reminds casino players: “It is important to set a budget, set a time limit, and no one should gamble more than they can afford to lose.
  • On its main MGM Resorts website, you can find its GameSense Guide to Slots, in addition to a helpful Responsible Gaming page.
  •  At the top of the MGM Slots WebPage is a link to “Tips on How to Play, and Win, at Video Slot Machines“. Up front it tells you, “Video slots work completely at random, nothing is predetermined, there are no patterns in payouts and the reel spins freely. . . Sure, everyone has a strategy for finding the one loose slot that will pay out more than the others, but in reality, it’s all up to chance.” The 8 Tips incorporate advice on setting a budget, limiting time, not chasing losses [that is, continue to play to try to win back losses], taking breaks, etc. Tip #8 is a reminder to “Have Fun”, with the advice, “ If you’ve run out of luck for one day, just move on and come back another day to try again. Make it enjoyable and entertaining!”, and includes a link to its responsible gaming page.
  • Inside MGM Resorts casinos: GameSense signs, reading materials, and advisors.

. . Below: GameSense Tips. Six common-sense ways to practice low-risk gambling to keep gambling fun (click on image for a larger version) . . 

WHAT ABOUT GOVERNMENT EFFORTS? When government entities and politicians bring a casino into an urban setting, they have a major obligation to help prevent problem and addictive gambling, for the sake of the entire community. Do New York State and Schenectady County and City have a strong incentive to combat the Rivers Casino Slotsification? We doubt it, despite Lieutenant Governor Kathy Hochul stating in May 2018:

“With this annual commitment in state funding, we are working to ensure a balance between new gaming options and an increase in education about addiction. We don’t only want to treat individuals struggling with addiction, but prevent people from becoming addicted and educate New Yorkers about the issue across the State.”

[Lt. Gov. Hochul’s remarks refer to added funding for Problem Gambling Awareness and Education that was announced simultaneously by the New York State Office of Alcoholism and Substance Abuse Services (OASAS):Click here for our coverage of the OASAS Announcement]

More realistically, the monograph “Poverty and Casino Gambling in Buffalo” (Center for the Public Good, January 19, 2011) succinctly states the reality and context [quoting Allen Godfrey, executive director of the Mississippi Gaming Commission]:

“any trend away from slot machines, which are the most lucrative form of casino gambling, would hurt the state’s revenues from casinos.

Our City Hall and County Legislature are banking on major tax relief that is based on the size of Casino revenues. Thus, for reasons very similar to those of the Casino, we have not been able to count on local government to seriously recognize the imminent growth of Schenectady’s problem gambling problem and to combat it with a preventive approach. A minor example: almost every agenda for our City Council Meetings lists Resolutions and Proclamations recognizing all sorts of groups and issues, but it has never proclaimed March (or any other month) as Problem Gambling Awareness Month.

Schenectady Mayor Gary McCarthy never demanded a host community or damage mitigation agreement from Rush Street Gaming, when considering whether to approve their Application to the Casino Location Board. As a result, the Mayor and his Administration, along with Metroplex and County Government, never did or commissioned any independent research or investigation that could be used to rebut the glib claims of Rush Street and Galesi Group that a casino would have no significant added costs or negative impact on the City, or area. The research and warnings of a group like Stop the Schenectady Casino were simply ignored, as was the example given by other host cities. Instead, City Hall insisted there would be no negative impact from a Schenectady Casino. (See our posting on The Mayor and HCAs.)

Therefore, it is not a surprise that neither the City nor County of Schenectady has played any active role to help combat Problem Gambling, nor that State-funded efforts have not taken a more holistic and preventative approach. As welcome as current state-funded, public-oriented problem gambling awareness programs may be, they are they are far too focused on people already feeling the damaging effects of problem gambling in their lives. E.g., Self-exclusion programs, Hot Lines, in-patient beds, counseling services. [See image to the right.]

Thus, a media and billboard program using the funding announced by OASAS in May 2018 uses the slogan “You’re not Alone”. That sentiment clearly is aimed at persons already struggling with the negative effects of problem gambling, not at casual players.

Similarly, the NYS Gaming Commission announced a promising new program in its Press Release of March 4, 2019, captioned “NYS Gaming Commission Marks National Problem Gambling Awareness Month with First-of-its-Kind Public-Private Collaboration“. The effort includes a new 15-second video PSA announcement and 30-second radio PSA announcement, that are “Slated to run at no cost on commercial TV, radio, and social media,” plus a widespread postering campaign, and custom lottery-related PGAM messaging.

But, the new program’s initial efforts are disappointing, in that they continue the focus on people already struggling with gambling addiction issues. Thus, here are the crossword-style core image and caption used in the PSA and posters, etc.:

 . .

 Education-Prevention Trumps Treatment. Our hope had been that community education and prevention activities might be in operation prior to the Casino’s opening, in order to help inoculate the population of Schenectady against the anticipated tsunami of publicity for the Rivers Casino at Mohawk Harbor, with its resulting Casino Fever. As expected, in addition to the Casino’s own advertising and promotions, publicity for the Casino has included government and media cheerleading, as casino “gaming” is promoted as a normal, glamorous, and even civic-spirited activity.

Our goal has not been to urge the general public to avoid or boycott the Casino, but instead to help create a healthy, informed attitude toward casino gambling that places it into the low-risk category of casual entertainment and recreation, rather than a high-risk habit leading down the path of problem, disordered, or pathological gambling.  Unfortunately, over the past few years, our local government leaders have not stepped up to put Problem Gambling Awareness programs into place. While a large percentage of our population has proven resistant to Casino Fever, or suffered only a brief case of the malady, it appears that Rivers Casino has attracted and kept enough slots-oriented patrons to make the growth of problem gambling disorders in our local populace a major concern.  This makes “inoculation” or prophylactic measures even more important to safeguard the as yet un-infected, among current and future slots players, and other casino users.

 The requested governmental programs never materialized, and perhaps more discouraging, there was no noticeable pressure or even subtle outcry by the non-profit sector or relevant actors in the for-profit healthcare industry, for such problem gambling efforts. Instead, major social events have been held with gambling themes at Rivers Casino, and two leading members of the healthcare industry in Schenectady, Ellis Hospital and MVP, actually sponsored Table Game Lessons at Rivers Casino [note the sponsors at the bottom of the ad to the left, and see our related posting]

Question: WHAT ACTIONS ARE REALISTICALLY AVAILABLE TO PREVENT, NOT JUST TREAT, PROBLEM GAMBLING?  Answer: WE NEED A COMMITMENT FROM ALL SEGMENTS OF OUR COMMUNITY TO UTILIZE OR CREATE RESOURCES THAT FOSTER LOW-RISK, SAFE GAMBLING PRACTICES.

  1. OUR PRIVATE SECTOR, both for-profit (especially healthcare, and the helping and counseling professions), and not-for-profit (e.g., civic groups, senior centers, schools at every level, faith communities, and neighborhood associations, perhaps aided by the Schenectady Foundation), must step up to “inoculate” against Casino Fever and Slots Addiction, with helpful information and practical advice, to nurture healthy attitudes about gambling, especially casino gambling, using a variety of means and media aimed at all segments of the community.
  2. SAFER/LOW-RISK gambling practices must be encouraged, and HIGH-RISK practices discouraged. Examples are given below.
  3. Casino Gambling should be like any other form of leisure activity and entertainment:
    1. pursued for fun and relaxation, an occasional outing, where you play for fun, not to get rich;
    2. using your leisure budget, and aware what you are likely to spend at each visit (as at the theater, a sports event, or a restaurant), with bugeted losses the price of the night’s entertainment, and any wins a nice bonus. 
  4. Ripple Effect: The lessons and thus the benefits of a Safe Gambling Campaign will apply to all other forms of gambling in our community, such as Lottery and Sports Betting.

GOOD NEWS: A Treasure Trove/Jackpot of relevant, interesting, and sometimes even fun, materials, in many media (posters, brochures, videos, billboards, tv and radio and internet PSAs), and aimed at many audiences, already exists. It is easy to find online, and available for free download, often with free hardcopy versions, too.

The following are resources worth checking out, either to use them directly, modify them for local use, or as inspiration for some Schenectady Creativity.

PROBLEM GAMBLING CANADA

This thoughtful, well-constructed, nonjudgmental site has much to offer individuals, families, and communities dealing with problem gambling issues. See ProblemGambling.ca

An excellent example is this list of factors involved in

Low Risk and Harmful Gambling

Not all gambling is a problem. Gambling may be low risk, or it may be harmful.

Low-risk gambling means you:

    • Limit how much time and money you spend gambling
    • Accept your losses, and don’t try to win them back
    • Enjoy winning, but know it happened by chance
    • Balance gambling with other fun activities
    • Don’t gamble to earn money or pay debts
    • Don’t gamble when your judgment is impaired by alcohol or other drugs
    • Never borrow money or use personal investments or family savings to gamble
    • Don’t gamble to escape from your problems or feelings
    • Don’t hurt your job, health, finances, reputation or family through your gambling

Harmful gambling means you have started to:

    • Lie about your gambling or keep it a secret
    • Lose track of time and play for longer than you meant to
    • Feel depressed or angry after gambling
    • Spend more money than you planned, or more than you can afford
    • Ignore work and family responsibilities because of gambling
    • Borrow money or use household money to gamble
    • “Chase your losses” to try to win back your money
    • Believe that gambling will pay off in the end
    • See gambling as the most important thing in your life
    • Use gambling to cope with your problems or to avoid things
    • Have conflicts with family and friends over gambling
    • Ignore your physical and emotional health because of gambling.

ProblemGambling.org/ca has many online self-help tools.

Smart.Play is a website created by the Ontario Lottery and Gaming Corporation (OLG), a provincial Crown Corporation that conducts and manages province-wide lotteries, casinos, and slot facilities. As a Crown Corporation, it is fully owned by the Ontario Provincial Government. It presents information to fulfill its Pledge to Players:

  1. WE PLEDGE TO COMMUNICATE HOW GAMES WORK

    To be clear, straightforward and offer you the relevant facts.

  2. WE PLEDGE TO OFFER YOU KNOWLEDGE YOU CAN USE

    To guide you – as a new or experienced player – with advice and tools on how to set a game plan that helps you keep gambling as a positive entertainment option.

  3. WE PLEDGE TO KEEP IT FUN

    To show that smart, healthy play habits are engaging and worth your time.

  4. WE PLEDGE TO BE THERE WHEN YOU NEED US

    To listen, respond and offer assistance for getting help if gambling stops being fun.

Play.Smart has information on Table Games and Slots, with material on How to Play, Odds, Strategies, and Etiquette, for each game. Including a series of entertaining videos. Its SLOTS webpages have quite a bit of useful information, explaining how the machines work, what payback and pay-tables are, and more. Here’s advice to Start with a Game Plan (click on the image for a larger version):

If you want to make the point that slot results are totally random, try the cute-cat, 21-second video How Randomness Really Works

NY Council on Problem Gambling  

The New York Council on Problem Gambling website has a rich library of resources of all types for all kinds of people. They encourage you to review all of their downloadable Resources, and suggest contacting staffer Stelianos Canallatos, at SCanallatos@NYProblemGambling.org, “If you have any questions, or need hard copies of any resource.” (Mr. Canallatos has been very helpful to the proprietor of this website over the past few years.)

On its Media Resources page, NYCPG says:

NYCPG MEDIA

NYCPG has created several resource videos to support education, outreach and awareness raising efforts. Videos include PSAs and short films. Video vignettes focusing on sports betting, youth, aging adults and veterans are also available. Watch the videos below to find out more about how gambling impacts individuals, friends and family. Want to view all of our videos? Visit our YouTube page.

Empty Spaces” video

At NYCPG’s Know the Odds website, you will find access to quite a few videos and Public Service Announcements. They explain: “KnowTheOdds has created a variety of videos shown online and as PSAs throughout New York State. Watch the following videos to learn more about problem gambling, and share these videos to help educate family, friends and your community members about the risks associated with being addicted to gambling.” The videos are realistic and powerful, long enough to flesh out the problems of real people, but short enough to share in a group context.

The You(th) Decide website, is also brought to you by the NY Council of Problem Gambling, Inc.  “You(th) Decide NY is a resource for youth, parents and communities, interested in giving YOU(th) the power to DECIDE,” such as deciding about risky behavior such as underage gambling. Parents/Guardians, Youth, and Community Leaders interested in stopping underage gambling will find much to consider.

NYCPG is also a major player in publicizing and honoring Problem Gambling Awareness Month in New York State. [Click here for its Press Release for March 2019, with the topic of Problem Gambling in the Workplace.] “Have the Conversation” has been a recurring theme; in 2017, the goal was that

“every New Yorker have a problem gambling conversation with at least one person in March.”

That goal is still relevant today, and in every month.

The NYCPG website has much information on how to Have the Conversation. Below are thumbnails for Action Sheets aimed at (from L to R) Senior Caregivers, Youth, and Parents.

  . . .   . . . 

OASAS ProblemGambling Brochures

The NYS Office of Alcohol and Substance Abuse Services has a substantial number of brochures to download, including Know the Signs of Addiction. Brochures with information for vulnerable groups are available in English and Spanish. Click on these links for the English version of:

Here’s a section of the OASAS brochure on Problem Gambling & Seniors (click on it to enlarge):

 SCREENING FOR GAMBLING PROBLEMS. Medical and other provider offices and interested organizations may wish to participate in a Screening Day for gambling problems. Gambling Disorder Screening Day was Tuesday, March 12, 2019, but you can hold it on any day. A Screening Toolkit is available at no cost, here, from the Cambridge Health Alliance of Harvard Medical School.

. . . Healthcare providers can also screen their patients . .

The Responsible Gambling Council (Toronto, Canada) is dedicated to the prevention of problem gambling, using knowledge to find solutions. It has very useful material about Safer Play.

The  RGC Safer Play Quick Guide succinctly differentiates high-risk and low-risk gambling:

Safer Gambling Tips

High-Risk vs. Low-Risk Gambling

People who gamble in a high-risk way lose the sense that it’s only a game. They start to see gambling as a way to make money. Or they think they have special luck or abilities. Often when they lose, they bet more and more to try to win back what’s been lost.

People who gamble in a low-risk way naturally follow the principles of safer gambling. They see gambling as a form of entertainment. For them, a small gambling loss is the cost of a night’s entertainment—just like the cost of a movie ticket or a restaurant bill.

The RGC site has links to several Safer Play brochures, in 16 languages. Below are links for the English versions.

There is much to gain spending time at the Responsible Gambling Council site. I’ve been checking it regularly to see its frequently-changing Main Page Photos, which each contain a safer play tip. For example:

 . . .

A similar series featuring Schenectady folk and scenes might an enjoyable and useful safer-gambling project.

  •  Although I’ve focused in this posting on what the Community can do outside the political process, some readers might want to consider a campaign to persuade our State and local governments to increase Education-focused efforts to prevent problem gambling, rather than wait to treat it. For example, Seneca County and casino developer Wilmot [del Lago’s owner] set out the structure for a Problem Gambling Prevention, Outreach and Education Program, to be undertaken by the County and the Casino jointly, that will seriously address the issues relating to problem gambling. Schenectady County could, perhaps, invest in Problem Gambling Prevention, to avoid significant Social Services expenses, and other costs in the future.

[Current] CONCLUSION: As individuals and as a community, including our political, business, and civic leaders, we need to recognize and fight Schenectady’s Slots Gambling Problem, as well as other forms of problem gambling. Slotsification will increase the social costs to individuals, families and the community from having this Casino in our midst. If the portion of Rivers Casino revenue from slots keeps growing, it will surely lead to the very situation casino opponents most feared: Significant growth in problem gambling and all its consequences, but with a disappointing boost in revenues for the City and County, far less than our “leaders” promised when selling the project and deciding to take the risk of inviting an urban casino to Schenectady.

Let’s all Have the Group Conversation, with members or leaders of at least one social, civic, educational, or religious group, to discuss how you/we can make Schenectady a Healthy-Low-Risk Gambling City and best avoid the problem gambling trap. You could, for instance, brainstorm on how to use existing materials, like those presented above, or to create Schenectady-specific brochures, signs, and even billboards.

Year Three Begins: slots still reign at Rivers Casino

. . .

February 8, 2019 was the 2nd Anniversary of Rivers Casino at Mohawk Harbor. As we’ve previously reported, all increased gambling revenue at Schenectady’s Rivers Casino during its second year of operation came from Slots/ETG play, which were up almost 15%, while table games and table poker had reduced revenue. Here’s the breakdown, using the Monthly Reports made by Rivers to the NYS Gaming Commission:

A comparison of the two Rivers Anniversary Months, February 2018 and February 2019, shows the same relationship as the revenue figures in its first and second years of operation: All added revenue is coming from slots:

AnnivMoCompare

We can see, then, that the worrisome trend continued into the first month of the 3rd Year of Operation for Rivers Casino, despite Anniversary Month efforts to promote Poker and Table Games [see, e.g., Casino LED screen at right].

Is Rivers Casino turning into that cursed form of urban “development,” a mediocre regional casino attracting predominantly local patrons who can least afford to gamble, and siphoning off entertainment dollars that were once spread across the local market for leisure activities — and, with no palatable solutions in sight?

No matter what you call this phenomenon — “slotsification”, “slotsploitation”, “Slotsnectady”, etc. — we should be concerned, because slots are the most addictive form of casino gambling. Slots also appeal more than other forms of casino gaming to many members of the most vulnerable groups of prospective gamblers, seniors and the elderly and low-income.

 . .

Just in time for the 2nd Anniversary of Rivers Casino operating at Mohawk Harbor, the State Comptroller Thomas DiNapoli issued a 17-page Audit report the first week of February which concluded that the State has failed to assess the human toll of its gambling expansion and needs to better understand the problem, so that its limited resources can be best used to prevent and treat gambling addiction. The stated purpose of the report, “OASAS Problem Gambling Treatment Program (Report 2018-S-39, Feb. 2019), was “To determine whether the Office of Alcoholism and Substance Abuse Services (OASAS) has sufficient treatment programs for problem gamblers.” See, a Gazette article (Feb. 7, 2019), and related column by Sara Foss. ; and a Times Union article and editorial. It seems clear, that we need to understand who is playing slots at Rivers Casino and how we can help assure that having a casino in our midst does not spread the infection of problem gambling in our community.

As we noted in our posting “slotsification on the Mohawk“:

 It may be merely a coincidence that this is happening after Rivers Casino operated for a year in Schenectady, but “Studies by a Brown University psychiatrist, Robert Breen, have found that individuals who regularly play slots become addicted three to four times faster (in one year, versus three and a half years) than those who play cards or bet on sports.”  From Slot Machines Are Designed to Addict” (New York Times, October 10, 2013, by Natasha Dow Schüll).

We also noted in that post:

Whatever the cause, Slotsification will increase the social costs to individuals, families and the community from having this Casino in our midst. If the portion of Rivers Casino revenue from slots keeps growing, it will surely lead to the very situation casino opponents most feared: Significant growth in problem gambling and all its consequences, but with a disappointing boost in revenues for the City and County, far less than our “leaders” promised when selling the project and deciding to take the risk of inviting an urban casino to Schenectady.

March is Problem Gambling Awareness Month, and we will soon be posting a piece about Problem Gambling and Slots.

. . share this post with this short URL: https://tinyurl.com/SlotsReign

2018 gambling revenue at Rivers Casino

 Rivers Casino at Mohawk Harbor posted its final Weekly Gambling Revenue Report for 2018 yesterday morning (Jan. 4, 2019), at the website of the NYS Gaming Commission. Here’s my summary in a nutshell:

  • GPROJECTION COMPARISON: The $152 million total Gross Gaming Revenue (GGR) in 2018 is only 71% of the projection for 2018 [$213.9 million] given in Rush Street Gaming’s Application for its Rivers Casino gaming license. As discussed below, that shortfall exists despite the Casino having achieved virtually all of its important “wait-untils” that we were told should produce the projected revenue.
  • MONTH TO MONTH COMPARISON: For the eleven months of 2018 that correspond with the first eleven months of operation of the Casino in 2017 (February through December), GGR increased 10.5%, with all of the increase coming from Slots/ETG play, the most addictive form of casino gambling, and no increase in table games or poker table gambling.
  • ANNUAL COMPARISON: The gaming revenue for the full 52 weeks of 2018 was $152 million, compared to the $129 million GGR generated in the 47 weeks that Rivers Casino operated in 2017. Thus, with 5 extra weeks of operation, GGR was about 18% more than the $129 million of GGR from 2017, which was itself a 30% shortfall from the 2017 projection. More than half of the increase in 2018 GGR over 2017 was in fact due to the 5 extra weeks of operation.

. . Here are charts with those numbers: 

riverscasinoprojections

Projections – from Rivers Casino Application for gaming license (Item VIII.B.4, at 3)

riversrevscomparefeb-dec

update: Comparing the first twelve months of operation (Year One) with the second twelve months of operation (Year Two) at Rivers Casino, all growth in gambling revenue continues to be from Slots/ETG:

RiversRevs1stTwoYrs

How will the “Casino Gang” spin the 2018 GGR numbers? I’m betting the owners of the Casino [Rush Street Gaming] and Mohawk Harbor [the Galesi Group], and casino-affiliated businesses, plus elected and appointed officials, who have risked their reputations on casino results, will be merely touting a “significant” increase in gaming revenue over the 2017 results, with corresponding uptick in tax revenue. If you’ve been reading revenue comparisons reported at this website throughout 2018, you already know we are not exactly impressed with the Gaming Revenue situation at Rivers Casino, especially if this is what “stabilization” of operations at Rivers Casino looks like.

riversggr2018target A year ago this week, we analyzed the year-end numbers for Rivers Casino in a posting titled “Casino Projections vs. Casino Reality” (Jan. 7, 2018); the image at the head of this paragraph is a detail from a collage called The Rivers Casino Projection Game. It is difficult to feel any more optimistic a year later about the benefits to our community that will flow from Rivers Casino as compared with the risks our leaders took bringing it here. That is especially true when recalling that plans for Mohawk Harbor were well on their way before talk of a casino, and would have brought most of the benefits, more green-space, and maybe a downtown supermarket. Mohawk Harbor without a casino would have meant avoiding the increased risk of problem gambling and addiction, and DWI incidents; along with the dispiriting sight and sound of supine “snowman” leadership, and the disappointing failure to fulfill tax-relief promises, that have come with the Casino.

SlotsGrandmaBW The downsides seem no less daunting, including the ethically-bankrupt decision to use casino revenue as the source of tax relief (as a wag has put it: Robbing Grandma to pay our property taxes); and the downsizing of Schenectady’s image from Lighting and Hauling the World to home of a mediocre regional casino. The benefits seem scarcely worth the risks taken, especially since Mohawk Harbor and the rebirth of our downtown were already bringing most of those benefits without the downsides.

After reviewing the August 2018 revenue figures, we mused over the predictable Catch-22 our civic “leaders” and Casino Cheerleaders have thrust upon our Community. [There is a slightly edited version at the foot of this posting.*] Efforts to increase gaming revenue, especially gambling dollars from slots, threaten our most vulnerable community members. And, general efforts by Discover Schenectady and local leaders to increase non-gambling dollars spent at Rivers Casino and Mohawk Harbor, will benefit their owners, but bring in lower levels of tax payments (since sales taxes and food/beverages and entertainment and retail are so much lower than gaming revenue taxes).

Rush Street Gaming has a history of over-predicting its gambling revenue, and there is apparently little risk when it does so. Rivers Casino’s gaming business does not need to come even close to its projections to be profitable. And, sadly, even lower than predicted gaming revenue will not be likely to reduce problem gambling, when so many of the gambling dollars are generated by “slotsification“.

Nonetheless, a Civic Booster might ask: Aren’t the final numbers a reason to be optimistic? Isn’t the 17% increase in GGR at yearend 2018 over yearend 2017 truly significant? A Casino Realist might answer: Not, I am afraid, when you realize that there were 5 extra weeks of operation in 2018 than 2017. If 2017 had been a full 52-week year, and monthly average GGR remained the same, we would have expected about $142 million in GGR for 2017. The 2018 result of $152 million, is only 7% higher than the full-year estimate of $142 million GGR.

Continue reading

Rivers Casino table games revenue still down from 2017

gaminglessonsad Despite sponsoring Gaming Lessons last September (see image to right), and having a rather good Table Games month in October 2018, Rivers Casino at Mohawk Harbor has still taken in less revenue from Table Games in the nine months since its first anniversary in February 2018, than it did in the same months of 2017, after its opening.  This is, of course, the flip side of the “slotsification” trend we have been reporting on here the past several months: The almost 11% increase in revenues at Rivers Casino over the same period last year is totally accounted for by an increase in Slots/ETG revenue of over 18%, with both table games and poker table revenue down. [Click for the Rivers’ Weekly Gross Gaming Revenue (GGR) figures submitted to the Gaming Commission.] Here’s a chart showing aggregate numbers for the first nine months of operation of Rivers Casino in Schenectady, which began in February 2017, alongside the figures for the same nine months in 2018:

 CasinoRevCompared-Feb-Oct

We Repeat our Main Concern: Slots are the most addictive form of casino gambling, and draw many of the most vulnerable members of our community. As disappointing as the measly 1% reduction in property tax rates may be for 2019 (see Times Union article dated Oct. 26, 2018), the budget antics that brought any decrease at all due to Casino gaming tax revenues, are primarily bought with the Slots dollars spent by our grandmothers and neighbors who probably can least afford to gamble at Rivers Casino. The High Rollers are not flying in regularly to help reduce your taxes.

SlotsGrandmaBW. . Thank you, Dearie, for the tiny tax cut; but, you better try harder! . . 

Slots have been up elsewhere across the nation, but at nowhere near the percentage increase that we have seen all year along the Mohawk. Despite that, neither the City nor County of Schenectady has budgeted any funds for problem gambling education and prevention in 2019.  And, neither government seems to want to look into, much less talk about, the dollars sucked out of other local businesses as crowds are lured to events at Mohawk Harbor.

more doldrums after River Casino’s best week & month

.  .it’s back to Doldrums Along the Mohawk . . 

As the Daily Gazette reported on September 9th, the week ending September 2, 2018 was the best week in the history of Rivers Casino for generating gambling revenue, with the first $4 million GGR at the Casino. In addition, August 2018 was the best single month yet at the Mohawk Harbor casino.  [See “Rivers has best month ever but loses top spot among N.Y. casinos: Schenectady casino grosses $14.4 million but new Catskills gambling destination tops it with $15 million” (Daily Gazette, by John Cropley, September 9, 2018)]

But, even a Best Month and Best Week should not make Government tax-counters and citizen taxpayers particularly optimistic. As reporter John Cropley noted:

The monthly numbers do not, by themselves, indicate a trend. Annual or year-to-date figures are better for drawing such conclusions.

So far in 2018, Rivers is averaging $12.94 million a month in gross gaming revenue and $219,131 a month in tax payments to Schenectady.

For 2017, it averaged $11.66 million per month in gross gaming revenue and sent an average of $189,136 in taxes to Schenectady.

`Those numbers demonstrate a 10% growth in average monthly Gross Gambling Revenue at Rivers Casino Schenectady. As we have argued before, 10% more than last year’s 30% shortfall from Rush Street Gaming’s projections for the first year of operation at its Schenectady Casino is not exactly an impressive turn-around. That is especially true when we consider that Rivers Casino has achieved or experienced virtually its entire “Wait Until We Have” List. – – from the opening of its Landing Hotel, to a year of rentals at its 200-unit River House apartments, to thousands coming to Harbor Jamboree concerts, and much more.

Beyond the fiscal doldrums, despite one very big Table Game week at the end of August, we fear the Slotsification Undertow. For the seven months since Rivers Casino’s 1st Anniversary, February through August,

  • Total GGR increased 10.6% over the same months in 2017
  • But, both Table Game and Poker GGR are down (respectively, down 3.4% and 9.0%)
  • While GGR from Slots/ETG has increased 19.1%

Increased revenues from Slots undoubtedly means an increase in Problem Gambling and gambling addiction in our community, with all of the damage to the gamblers, their families and friends, and our entire society. That added hazard for Schenectady is especially true if slots players are predominately local residents.

As we wrote last month:

AddictionByDesign-Schüll-CoverRev The New York Times article cited above, Slot Machines Are Designed to Addict(October 10, 2013), gives a good explanation of how/why slots are so addictive. It was written by Natasha Dow Schüll, and anthropologist and the author of Addiction by Design: Machine Gambling in Las Vegas”(Princeton University Press, 2013).

The Week After Labor Day: One last reason for City and County leaders to show restraint in counting unhatched gambling tax eggs: Although week-to-week comparisons can be tricky, the week after Labor Day appears to have many unique characteristics for the American workforce and families. Here is how that Week after Labor Day, the first full week of September at Rivers Casino, compared to the cognate week for 2017:

Compared to the week ending 9/10/17, the week ending 9/9/18 at Rivers Casino at Mohawk Harbor saw:

  • Only a 2.6% increase in total GGR
  • A reduction of 21.4% in Table Game GGR
  • A reduction of 10.9% in Poker Table GGR
  • An increase in Slots/ETG GGR of 11.7%

August continues Casino tilt to Slots

In the seven months since its 1st Anniversary celebration in February, Rivers Casino at Mohawk Harbor in Schenectady has seen an underwhelming increase of 10% in its Total Gross Gambling Revenue compared to the first seven months of the Casino’s operation. Frankly, considering Rivers only taking in about 70% of its first-year revenue projection, and the coming into existence of so many of its “wait-untils,” a ten percent increase is simply not all that impressive.

RiversRevCompareAug Moreover, after tabulating the numbers for the first four weeks of August 2018, it is clear that the “slotsification” we worried about last month continues.  Slots/ETG revenue is up 19.7% from February through August, but both Table Game and Poker Game revenues are down compared to the same months in 2017. Therefore, the vaunted increase at Schenectady’s Casino continues to be all from Slots — all from the most addictive and victimizing form of casino gambling.

. . share this post with the URL: https://tinyurl.com/SlotsTilt

 Here are the number totals for February to August 2018: HotSlotsFacade

RiversRevs-Feb-Aug

  • 68.7%: Slots/ETG were 63.2% of the Total Gross Gambling Revenues at Rivers Casino in its first 7 months of operation (Feb. to August of 2017). That percentage has increased to 68.7% of Total GGR for the same months of 2018, the first seven months of the second year of operation of Rivers Casino at Mohawk Harbor.

We are, therefore, in the very Catch-22 situation that any thinking person (especially those not hoping to cash in on the coming of a casino to Schenectady, or any urban location), and any thoughtful politician or leader (especially those realistically looking after the interests of the entire community) would have foreseen and avoided when the Casino-In-Schenectady process started in 2014.

  1. Catch22logo Revenues will never reach the levels that were used to justify the risks to the community from an urban casino.
  2. Attempting to increase the revenue levels at the Casino will almost certainly increase the social cost, including increasing the incidence of problem gambling, and especially increasing slots revenue.
  3. Politicians, like Ass. Phil Steck (“from Mohawk Harbor”), will suggest tax breaks for the Casino owners and developer, that will actually reduce the amount received by the State, City and County, and increase profits for the Casino Gang, which does not need to meet its phony projections to reap a profit.
  4. No significant efforts will be made to bring the community the kinds of Problem Gambling Education and Prevention efforts that might ameliorate the social pain that is and will be generated by a casino in our midst, because the State and City do not want to lose the gambling tax revenues and the Casino does not want to prevent the evolution of more and more problem gamblers, who fuel their profits.
  5. Rivers Casino and Mohawk Harbor efforts aimed at Millennials, who prefer drink (esp. craft beer), food, and live entertainment to gambling, will aid the bottom line of the Casino Gang, without a corresponding increase in revenue to the State or municipalities.

Slotsification on the Mohawk

SmokinHotSlotsB

a Smoking Patio with slots & drinks means non-stop slots play!!

The lower-than-projected total of gambling dollars and customers brought in by Rivers Casino at Mohawk Harbor in its first year of operation disappointed just about everybody. (See, e.g., our post on Projections vs. Reality.) So, it is understandable that the increase so far this year in Gross Gambling Revenue [the amount bet minus winnings paid out, called “GGR”] has been broadly welcomed in our community. Nonetheless, Sara Foss at the Schenectady Gazette was correct to voice concerns last Sunday about the significant increase of gambling revenues this year earned from Slots and other Electronic Table Games [ETG]. See “Foss: Increase in casino revenue comes with social costs” (Sunday Gazette, Aug. 5, 2018).  That is because the clear consensus of experts and observers is that slots are the most addictive form of casino gambling.

emptyPockets Indeed, from the perspective of potential social costs and harm to gamblers and their families, the situation is very serious. I’ve tabulated the numbers, and it is clear that additional revenue from SLOTS/ETG (Electronic Table Games) is alone fueling the increased gambling revenue at Rivers Casino in its 2nd year of operation. I call this process “Slotsification”.

RiversSlots Below is a comparison of the first six months in which Schenectady’s Rivers Casino was operating [Feb. to July of 2017] with the same six months in 2018, after one full year of operation. I used the most recent Monthly report posted at the Gaming Commission’s site, and the Casino’s weekly reports.
.
.
FEBRUARY to JULY 2018 – Gross Gambling Revenue [GGR] at Rivers Casino at Mohawk Harbor (Schenectady), compared to February to July 2017, the first six months of operation at Rivers Casino:
 
TOTAL GGR – 9.7% increase [$6,830,160]
    2017 Feb-July            $70,080,214
    2018 Feb-July            $76,910,374 
.
SLOTS/ETG GGR – 19.3% increase [$8,510,139]
    2017 Feb-July            $44,054,616
    2018 Feb-July            $52,564,755 
.
TABLE GAME GGR – – down 6.0% [$1,297,613]
   2017 Feb-July             $22,886,161
   2018 Feb-July             $21,588,548 
 .
POKER TABLE GGR – – down 11.7% [$368,091]
   2017 Feb-July            $3,145,137
   2018 Feb-July             $2,777,046 
 .
In sum, Total GGR is up almost 10% at Rivers Casino, with Slots/ETG revenue up 19.3%, but both Table Game and Poker Game GRR down compared to the same months in 2017. The increase is all from Slots.
.
In addition, looked at in the aggregate, Slots/ETG revenues were 63% of GGR in Feb-July of 2017; but they were 68% of GGR in Feb-July of 2018. It would be helpful to know whether more people are choosing to play slots, or whether slots players are playing longer.
.
 follow-up (February 9, 2019): The figures for the full 12 months of February 2018 to January 2019, Rivers Casino’s 2nd year of operation, continue the Slotsification process. Total GGR was up 9.25%, with Slots up 14.7%, but Table Game and Poker Table revenues down slightly over the first 12 months of operation at Rivers Casino. (Click on this chart for a larger version.)
.
RiversRevs1stTwoYrs
.
Furthermore, for the full year since the 1st Anniversary of Rivers Casino, Slots/ETG revenues were 68% of the Total GRR for the Casino.
.
  • AddictionByDesign-Schüll-CoverIt may be merely a coincidence that this is happening after Rivers Casino operated for a year in Schenectady, but “Studies by a Brown University psychiatrist, Robert Breen, have found that individuals who regularly play slots become addicted three to four times faster (in one year, versus three and a half years) than those who play cards or bet on sports.”  From Slot Machines Are Designed to Addict(New York Times, October 10, 2013, by Natasha Dow Schüll). 
 
Compare other Casinos: Although Slots revenue is up somewhat in Las Vegas recently, slots have been down or sluggish in other regions. Notably, not one of Rush Street’s three other casinos (one in Illinois at Des Plaines; and two in Pennsylvania, SugarHouse in Philadelphia, and Pittsburg Rivers) has had more than a small uptick in slots this year, and many months have been down. [Click for an example of recent Pa. stats; the Des Plaines IL Rivers Casino shows only a 1.32% increase in their slots category (“EGD”) for the first half of 2018; see p. 4 of this Report.]
 
Is Rivers Casino in Schenectady trying to “slotsify” its casino revenue, to maximize its profits? Is this also a result of growing problem gambling among Schenectady’s slots players, along with a growing indifference by those who like table games to spending time along the Mohawk?
.
  • What about Millennials? Has Rivers also decided to make more money by luring in millennials, who spend on food, drink and entertainment, rather than on gambling when at Mohawk Harbor? That helps Rush Street and Galesi Group profits, but does not increase gambling tax revenue receipts for the City and County. [See the article on Millennials and Casinos quoted at length below.] The Casino does not have to reach its bloated projections to be a business success. 
 
Whatever the cause, Slotsification will increase the social costs to individuals, families and the community from having this Casino in our midst. If the portion of Rivers Casino revenue from slots keeps growing, it will surely lead to the very situation casino opponents most feared: Significant growth in problem gambling and all its consequences, but with a disappointing boost in revenues for the City and County, far less than our “leaders” promised when selling the project and deciding to take the risk of inviting an urban casino to Schenectady.
.

AssPhilSteck Will community leaders such as NYS Assemblyman Phil Steck, who say we must help the Casino succeed, turn a blind eye to the added hazard to our Community? Steck, who we’ve been calling “the Assemblyman from Mohawk Harbor” since his letter in support of Rivers Casino in June 2014, recently wrote that “Revenue raising is paramount”, after bemoaning the negative effect on the poor and vulnerable. This is, of course, the dilemma casino opponents saw when they opposed bringing one to Schenectady. The monograph “Poverty and Casino Gambling in Buffalo” (Center for the Public Good, by Sam Magavern and Elaina Mulé, January 19, 2011, gives a good summary of the dangers for already-struggling cities that turn to casinos for revenue. And, it highlights the obvious:

“any trend away from slot machines, which are the most lucrative form of casino gambling, would hurt the state’s revenues from casinos. [quoting Allen Godfrey, executive director of the Mississippi Gaming Commission]

And, consider “State Gambling Revenue Takes Hit as Millennials Bring New Habits to Casinos” (Pew Trust, Stateline Article, by Elaine S. Povich, Sept. 15, 2015), which opens with this statement:

Casinos across the nation are suffering from a generation gap, especially at the slot machines, as young people seek more exotic electronic games like the ones they can play on smartphones from anywhere.

That’s a problem not just for casino operators, but for the 23 states that rely on revenue from casino taxes, particularly from lucrative slots, to help balance their budgets and fund new priorities.

WHAT CAN WE DO?

see-no-evil-monkeyBlue It is easy to be flippant and say, “Don’t ask Casino Opponents, we told you so,” back when our elected and appointed political leaders, and businesses hoping for a Casino Gravy Train, refused to even acknowledge the risks. Well, we did tell you so (e.g., this post), precisely because we feared just this situation: Big Problems without Palatable Solutions. No Answers for getting out of the Casino Casualty Syndrome and the related suffering of families and individuals; lots of temptation to seek more favors for the Casino, such as legislation with tax reductions or gimmicks (such as a marketing allowance), or spending $2 million on a Large Vessel Dock along Mohaw Harbor; plus, a lot of uncertainty and pain for employees at the Casino and associated businesses, if the Casino declines slowly, and especially if it fails and closes.

316-vector-no-evil-monkeys Even if they secretly know the damage that is likely to happen to our Community, the temptation for our “leaders” to push on is great, refusing to confess their short-sighted mistakes, pressuring local businesses and civic groups to patronize Rivers Casino at Mohawk Harbor, and looking for legislative “solutions.” One thing for sure, the cognitive dissonance that we hear from politicians like Phil Steck does not help one bit. The Assemblyman tells us:

Perhaps some day there will be no casino at Mohawk Harbor. No one can predict the future; it is sensible to plan for an alternative. But, Rivers is here, so we need it to be as successful as possible. One constituent wrote to me on this subject citing the old adage: “Let’s take the lemons and make them into lemonade.”

LemonLawLogo No one should be surprised that the Assemblyman from Mohawk Harbor offers us no Lemonade Recipe and suggests no likely ingredients for the mix (other than a “not-a-bailout” tax break in the form of a marketing allowance that is too silly to even call specious). There is no secret, magical “sugar” to sweeten our Casino Lemons, and no law that will tow the wreck away. We are all left puckering up, and wincing, as the future rushes toward Slotsnectady, a City that once could Light and Haul the World, but now glories in “smart” lamp-posts, its homely-but-bossy Casino, and its beer-cultured Renaissance.

. . share this post with this short URLhttps://tinyurl.com/Slotsification

. . this is one of the mastheads we used when this website was called StopTheSchenectadyCasino.com:

noalcocasino-mastb1

. . they gambled with Schenectady’s future, putting possible revenues ahead of the social costs, and acting as if there was nothing to lose . .

Appendix: Why are Slots so Addictive?

Continue reading

doldrums along the Mohawk (and, an undertow, too)

The press has told us that revenues are up significantly the first half of 2018 compared to the same period last year (see our posting). So, I was somewhat surprised this afternoon looking at the Gross Gaming Revenue figures for the first three full weeks of July 2018: Despite a 17% increase in Slots/ETG GGR, the Total GGR was down 9.5% compared to the same period of 2017 ($9,475,893), while Table Game GGR fell a remarkable 53%. Click for the Rivers Casino Weekly Revenue Report. And, click to see a chart of the numbers for the first three weeks of July in 2017 and 2018.

RiversGGR-CompareJuly2018 full-month follow-up (August 4, 2018): Rivers Casino Gross Gaming Revenue numbers for the week ending July 30, 2018 were posted today, allowing us to tally the full comparison of the two Julys at Schenectady’s Rivers Casino. The numbers and totals can be seen on this chart. Here’s the summary:

The Gross Gaming Numbers at Rivers Casino at Mohawk Harbor for July 2018 were:

  • in Total, at $11,644,566, down 3.3% over July 2017
  • for Slots/ETG, at $8,574,114, up 19.4% over July 2017
  • for Poker Tables, at $454,123, up 9.5% over July 2017
  • for Table Games, at $2,616,325, down 41.1% over July 2017

. . share this posting with this short URLhttps://tinyurl.com/MohawkDoldrums

questiondudequestionmarkkeyRed Moreover, revenue so far in for the full month of July 2018 was down 3.3% over July 2017, despite Rivers Casino and Mohawk Harbor having achieved/installed virtually all of the “wait-until” features that we were told will stabilize and generate the projected revenue:

  • the opening of the 200-unit River House apartments in August 2017 at Mohawk Harbor
  • MHMarina-Amphi3Jul2018the availability for the summer boating season of Mohawk Harbor Marina, which was opened in November 2017.
  • opening of the Harbor Amphitheater, and presentation of free Harbor Jam concerts this summer at the Marina every Saturday night since June 23. And, note this follow-up (Aug. 2, 2018): In today’s Gazette article “Harbor Jam heats up in Schenectady: Free outdoor concert series is packing them in at Mohawk Harbor” (at 8 of the Ticket section, by Indiana Nash),  are told: “The series has drawn more people into the casino as well as to places like Druthers Brewery and Restaurant, which is located on Harborside Drive.” In the print edition, the sub-headline states “Fans flock to free series, helping casino, restaurants.”
  • another big crowd for a set of impressive Fourth of July Fireworks
  • MHDruthers30May2018 the much-publicized and anticipated opening of Druthers Brewing Co. at Mohawk Harbor on June 21
  • The Casino’s Landing Hotel being open the entire month of July (only a week last year)
  • The installation of a “CYCLE!” bike-share station at Mohawk Harbor
  • MohHarb30ftPylonthe erection of a giant (30′ by 18′) shopping-mall style pylon sign, with large and bright LCD screen, advertising the Casino and many amenities of Mohawk Harbor, at the intersection of Mohawk Harbor Way and Erie Blvd.

DiscoverSchenectadyLogo In addition, the new Schenectady County Tourism and Convention Bureau, has been active all year, with a budget over $400,000. The Tourism Bureau, with its Discover Schenectady website, puts a lot of stress on Schenectady’s Casino, giving it its own “Casinos” Category (and related webpage) on the Things To Do pull-down menu. The Casino’s Convention Center is also a focus of Bureau activity. It is funded with Schenectady County’s recently-raised room occupancy tax and other sources, including the state’s “I Love NY” program.

  • The Board of the Convention and Tourism Bureau, naturally, includes representatives of the Casino, and its business partners, and Mohawk Harbor. The vice president is Brooke Spraragen, director of project planning at The Galesi Group, the developers of Mohawk Harbor, and owner of the land under the Casino parcel.

redflag-circle Our July 16, 2018 posting noted that the increase in gambling revenue at Rivers for the 2nd Quarter of 2018 came totally from Slots and Electronic Table Games. We need to raise a red flag about just whose money is floating Rivers’ boat and helping to fill the tax coffers of the City and County of Schenectady. Many detractors of casinos, especially casinos in urban areas, fear that a worrisome percentage of slots dollars come from local problem gamblers, and the most vulnerable members of our society, not from traveling high-rollers or members of the comfortable middle class simply spending disposable leisure dollars. For example, the Report Why Casinos Matter states that:

Problem gamblers account for 40 to 60 percent of slot machine revenues, according to studies conducted over the past decade or so.

If such concerns are valid, cheerleaders celebrating increased revenues at our Casino might want to pause to ask about the potential social costs of choosing to base our financial policy on such regressive taxation. As MIT professor Natasha Dow Schüll, author of Addiction by Design, wrote in the New York Times (Oct. 10, 2013): 

Surely, civic leaders looking to close budget gaps can find more ethical alternatives than capitalizing on such traps.

Ms. Schüll also noted: “Studies by a Brown University psychiatrist, Robert Breen, have found that individuals who regularly play slots become addicted three to four times faster (in one year, versus three and a half years) than those who play cards or bet on sports.” That “has to do with the solitary, continuous, rapid wagering they enable. It is possible to complete a game every three to four seconds, with no delay between one game and the next. Some machine gamblers become so caught up in the rhythm of play that it dampens their awareness of space, time and monetary value.”

  • DownGraphPeople One number that jumped out at me from the Rivers Casino report for this past week, ending July 23, 2018, is the total GGR from Table Games: $225,435. That is by far the worst week yet for Table Games at Schenectady’s Rivers Casino. It is 46% lower than the prior worst Table Games week, and one-ninth the take of the best Table Games week at Rivers Casino ($2,039,456). With slots use rising and table games flat or declining, it is more and more difficult to accept the notion we get from Rush Street and our City Hall that people see Rivers Casino as a Destination Resort.
  • MGMSpringfield-renderMGMSpringfield-rend2  And, speaking of destination resorts and trouble ahead, see the Times Union “New competition for Capital Region gambling dollars(by David Lombard, July 26, 2018), an article about MGM Springfield, the almost-billion-dollar casino opening August 24th, just 100 miles away in Western Massachusetts, and already being advertised heavily on local tv as a true Las Vegas-style casino
redflag

Slots

 follow-up (Sunday, August 5, 2018): Sara Foss has again used her Gazette column to raise the issue of the social cost of casino revenues on gamblers and our community. See “Foss: Increase in casino revenue comes with social costs” (Sunday Gazette, Aug. 5, 2018). The column notes a 21.8 percent increase in slots revenue from February through June 2018 from the same time period during 2017.  Sara then states: “This is an impressive increase, but here’s the thing: Slots are highly addictive.”

Sara also quotes Phil Rainer, director of clinical services at The Center for Problem Gambling in Albany, saying “I find slots particularly deplorable.” Sara concludes by saying:

But I find it difficult to celebrate the boom times at Rivers’ slot machines.

For most people, playing the slots is harmless entertainment.

But for others, it’s a huge waste of time and money.

Local governments might reap the benefits of an increase in gaming revenue. But the social costs that go along with it shouldn’t be ignored.

Tellingly, Sara Foss says (emphasis added):

Now that [the Rivers Casino is] here, I want it to be a success. 

But it isn’t always clear to me what that means, because a casino isn’t a benign presence

Similarly, from my own point of view, it is difficult to come up with a formula that attempts to wish the Casino well in growing its gaming revenue (and keeping its employees employed), while somehow limiting the additional injury caused by problem gambling.  I wish we could figure out a way to improve gambling revenues with the least damage to the community.

Screen Shot 2017-09-11 at 11.21.31 AM The ability to attract more non-slot gamblers might be a benefit in several ways:
  1. If they are from out of town and stay overnight, they add sales tax revenues (sales, food & beverage, room occupancy)
  2. Also, if from out of town, they do not steal Leisure Dollars from other local businesses {the “Substitution Effect”); and,
  3. If Table Game players are in general less poor than Slots players, and not on fixed-incomes, they are less likely to wreck havoc on family budgets and tranquility, and to increase the need for more social services.

PGAMlogoEVERY One thing for sure: Our community (and perhaps especially our schools) needs Problem Gambling Education and Prevention Programs. New York State has promised a small amount of funding for such programs, but — unlike other NYS communities with casinos — neither the City nor County of Schenectady has done so. See, for example, our posting here.

disbelief-foreheadsmack

For more on the very predictable dilemma Schenectady faces trying to protect the community from the negative effects of Rivers Casino, and especially the growing reliance on slots dollars, see our post “Slotsification on the Mohawk” (July 13, 2018).

too many underage gamblers at Rush Street facilities?

underagegambler The Times Union (here) and the Gazette (here) are reporting that Rivers Casino at Mohawk Harbor’s operator, Rush Street Gaming, is appealing a penalty under consideration by a NYS Gaming Commission hearing examiner for violations of “regulations regarding permitting an underage patron on the gambling floor” and “permitting a person under 21 to make a wager at its facility.” Rivers wouldn’t discuss the dispute at this point, pointing to the pending hearings.

You may recall that Rush Street was fined $6000 last year for allowing a minor to gamble at its Schenectady Rivers Casino. See “Underage gambler caught — but only after he won $1,300 on slot machinesSchenectady casino fined for letting him on the gambling floor” (Albany Times Union, by Paul Nelson, March 24, 2017); “State fines Rivers Casino $6k for underage-gambler” (Schenectady Daily Gazette, by Steven Cook, March 23, 2017). 

In 2016, Rush Street touted its record for ensuring that only appropriate persons are allowed in its casinos:

“We have a strong history when it comes to responsible gaming at our other properties, including operating under statewide self-exclusion policies, and we look forward to continuing that same record of excellence in Schenectady.” (See “New York to step up effort to battle problem gambling“, by Haley Viccaro, Schenectady Gazette, March 2, 2016).

SugarHouseEntryway

Despite that assertion, a bit of Googling this evening uncovered numerous instances of Rush Street casino cousins in Pennsylvania being fined for violating underage gaming regulations. For example, on October 4th, 2017, the Pennsylvania Gaming Board fined Rush Street’s SugarHouse Casino $10,000 for failing to prevent underage access to the gaming floor. As we noted two years ago, the Pennsylvania Gaming Control Board had also announced, in a press release on May 23, 2012, that SugarHouse was fined $70,000 “for seven instances where underage individuals [ranging in age from 17 to 20] engaged in gaming.”

Similarly, the Rivers Pittsburgh casino has had multiple underage gaming fines. For example, in February 26, 2014, the Pennsylvania Gaming Control Board levied a fine of $15,000 against Rivers Casino in Pittsburgh for permitting an underage patron to gamble and consume alcohol at its property. The Pa. Board had also levied a $45,000 fine, in November of 2012, for four such incidents earlier that year.

  • Moreover, Schenectady’s Pennsylvania Cousin Casinos have both also had multiple fines for permitting persons on the self-exclusion list to gamble, and even for extending credit, and sending solicitations to such persons. E.g., here and there.  Should we expect the same here, too?

The fines are obviously meant to motivate better procedures and practices to prevent underage and self-exclusion-list patrons into the Casino. Perfection can’t be achieved, but a real commitment, starting at the top and embraced by all Rivers employees, will hopefully mean a lot fewer violations. “Expect Tough Monitoring” should be the message in our community — especially aimed at our area colleges and high schools.

Here is an excerpt from an earlier post at this website, discussing underage gambling:

propshopsrules Many people are concerned that the younger you are when introduced to casino gambling the more likely it is that you will develop a gambling problem. The mixture of alcohol and gambling is even more worrisome. See our posting “what will the casino mean for Union College students?“, which discusses such issues, and our particular concern over Rush Street Gaming’s practice of targeting younger gamblers. And see “Rush Street takes aim at adolescents” (Sept. 9, 2014).

Reallyatstake.png

 

 

Also, check out a program sponsored by the Pennsylvania Gaming Control Board, called “What is Really At Stake“, to learn about the risks of underage gambling.

Consequences

. . share this post with this shorter URL: https://tinyurl.com/UnderageRushSt

State funds will aid problem gambling awareness

 On Tuesday, May 15, 2018, the New York State Office of Alcoholism and Substance Abuse Services (OASAS) announced “the availability of up to $1.4 million in annual funding to increase New Yorkers’ awareness and education of problem gambling and the prevention, treatment and recovery services available to them. To expand the network of care in New York State, the funding will also provide training for addiction field professionals as well as state-licensed practitioners working outside of the addiction treatment field on how to assess and treat gambling-related problems.” [Click to see the full Announcement] And, see “Problem gambling programs get funding boost” (Daily Gazette, by Andrew Beam, A1, May 16, 2018)

. . share this post with this shorter URL: https://tinyurl.com/PGprevention

Lieutenant Governor Kathy Hochul is quoted noting:

“With this annual commitment in state funding, we are working to ensure a balance between new gaming options and an increase in education about addiction. We don’t only want to treat individuals struggling with addiction, but prevent people from becoming addicted and educate New Yorkers about the issue across the State.” (emphasis added)

The OASAS Problem Gambling Awareness and Education Announcement explains further:

“The provider selected to administer the funds will collaborate with Problem Gambling Resource Centers and State gambling facilities to ensure that problem gambling is addressed at each site and referral information is available. In addition, the funding will be used for initiatives such as public forums, exhibits and awareness materials to deliver statewide and community-wide education and awareness about problem gambling.”

As a chronic advocate of Problem Gambling prevention through education and public awareness, I am very pleased to see this new funding. Lt. Gov. Hochful’s statement makes it clear the State is aware that it has responsibilities to the community due to the State relying so heavily on the creation of “new gaming options” as an engine of economic growth and increased tax revenues.

NoEvil-see There is no doubt that the closer proximity or easier availability of gambling options raises the incidence — and injury — of problem gambling. Nonetheless, in its application for the Rivers Casino gaming license, Rush Street Gaming asserted there would be no increased incidence of problem gambling in the Schenectady area with a new casino, because people here could already drive to Saratoga, Connecticut, etc. The Mayor and his cronies on City Council never questioned Rush Street’s position. While del Lago Casino is paying the salary for two problem gambling social workers on the Seneca County Health Department staff, Mayor McCarthy saw no problem and asked for nothing. So far, neither the City nor County has a problem gambling education program.

Three points worth making:

  1. $1.4 million annually across the State is a nice start but is surely inadequate if the goal is to educate the public, especially vulnerable groups, to make good choices about the amount of gambling they can tolerate without becoming problem gamblers. According to the State’s Enacted Financial Plan, the Executive is expecting gaming revenues to be $3,335.8 million in SFY 2019. $1.4 million is a mere 0.04% of the total gaming revenue expected.
  2. Given their financial incentives, “Gambling facilities” cannot be expected to vigilantly or enthusiastically help with Problem Gambling awareness and education. I hope that the emphasis when using these funds will be “initiatives such as public forums, exhibits and awareness materials to deliver statewide and community-wide education and awareness about problem gambling.”
  3. Our hope is that the $1.4 million will motivate more public and private entities to help finance and provide Problem Gambling Prevention education, rather than being an excuse not to do so.

New Choices, Counseling Center, 846 State St.

Currently, there is only one accredited provider of Problem Gambling Prevention services in Schenectady County, New Choices Recovery Center. Their services are available in Schenectady City schools (along with other programs to help children make good choices), and they are ready to come to your organization or group to make a presentation and share materials about Problem Gambling. Their Main Office is at 302 State Street, the old Masonic Lodge; phone: 518.346.4436.]

. . Click for the Have the Conversation Toolkit

do low gambling revenues mean fewer problem gamblers?

 Schenectady Gazette columnist Sara Foss has been the Capital Region journalist most consistently concerned about the potential for the Schenectady Casino creating more problem gamblers in our community. Her January 13 column continues that theme. See “Foss: More problem gamblers seeking treatment“; and her prior opinion piece, More resources needed for problem gambling” (Feb. 5, 2017).

For her recent column, Foss again spoke with Philip Rainer, the chief clinical officer at Capital Counseling, the non-profit agency that runs The Center for Problem Gambling in Albany. And, tells us:

 In the 11 months since Rivers Casino in Schenectady opened, Rainer has seen a steady uptick in the number of people seeking treatment for a gambling addiction from his organization.  . . .

When I caught up with Rainer last week, he spoke about the casino’s impact in the same matter-of-fact tone he did last year, only this time he was armed with hard numbers that suggest the new casinos have led to an increase in problem gambling.

In February 2017, there were 34 people enrolled in the Center’s gambling-treatment program. By December, that number had risen to 54 — a 60 percent increase.

Sara correctly notes that, although those numbers might not sound huge, “they represent a significant increase for a program that has been pretty stable, in terms of the number of individuals served, over the years.” But, apparently believing that lower GGR will mean fewer problem gamblers, Rainer told Foss that “the shortfall in gaming revenue and gamblers doesn’t trouble him one bit.” After noting that New Choices Recovery Center in Schenectady has not yet seen an increase with its new gambling-only program, Sara concludes on a hopeful note:

I’m with Rainer: There is an upside to lower-than-projected gaming revenues, and it’s that there are likely to be fewer people battling gambling addictions.

Which is a good thing, even if it hurts the casinos’ bottom lines.

CasinoFeverLogo Sorry to say, I am not at all convinced that the experience at Capital Counseling gives us a complete picture of the extent of Casino-created problem gambling issues in our community. And, I cannot be as optimistic as Sara Foss that the significant shortfall in Gross Gambling Revenues generated by Rivers Casino at Mohawk Harbor is likely to mean fewer problem gamblers, or that the existence of trained counselors will be sufficient to solve the problem.  For one thing, gambling becomes a problem for gamblers and their families, friends, colleagues, and the community, long before it rises to the level of a gambling addiction and referral to or seeking counseling available from professionals like the Capital Counseling staff.

Problem gambling” means gambling behaviors that result in serious negative consequences to the gambler, and his or her family and friends, employer, or community. It can affect people in any age, racial, or economic group, but youth (kidsadolescents and college students) and senior citizens are thought to be particularly at-risk.

Thus, frequent visitors to Rivers Casino may be nurturing a problem gambling crisis long before they seek help, if they ever do. Moreover, eleven months is not a very long time for a person gambling at Rivers Casino, or thinking about it, to discover he or she might have a Problem Gambling or Gambling Addiction problem, and then make the commitment to seek out counseling (including, finding out whether it is covered by their health insurance).

  • Sufficient self-discovery or commitment is very often prompted by family or friends seeing a pattern that looks like a problem and gaining the courage to bring up the subject, or intervene, in an effective way.
  • It also can be prompted by a drastic financial crisis caused by gambling, but such money issues, especially for those with credit cards, often take quite awhile to become too great to ignore.

Indeed, how widespread can the Aha “I need gambling counseling” Moment be, when the media in general, and local government in particular, have not helped to educate the public about the dangers of problem gambling? And, have instead been working to make going to Rivers Casino seem glamorous or normal. [e.g., Mayor McCarthy in a Billy Fuccillo ad shot at the Casino; see image below] Surprisingly, private groups who we’d expect to promote Prevention Education — i.e., public interest and non-profits dealing with families and youth and the faith community — have not yet stepped up. In fact, even Schenectady County’s two largest health care institutions were caught up in Rivers Fever. See the sponsors in the Gazette ad to the right, explained in our Sept. 12, 2017 posting, “why are Ellis Medicine and MVP promoting Casino Gambling“.

My Comment at the Gazette webpage for Sara’ column, reproduced at the bottom of this posting, outlines my main reasons for being more worried than Sara is, despite GGR below projections. In particular, I fear:

  • It is almost certain that many Rivers Casino gamblers belong to demographic groups that are most unlikely to seek professional counseling for gambling issues, and do not show up in stats like those from Capital Counseling.
  •  Because 63.6% of total GGR in 2017 at Rivers Casino Schenectady was from slots and electronic table games, it seems very likely that a large proportion of the players at Rivers are older gamblers, susceptible to the Casino marketing, and  adverse to seeking mental health counseling. [See AARP Bulletin, Oct. 2016, “The Casino Trap: As the gambling industry booms, aggressive marketing targets older patrons”; and “Seniors and Problem Gambling“.
  • The low GGR numbers, and the almost certain low overall “visitation” numbers, mean that Rivers Casino is drawing almost all of its gamblers from a very small geographic area, and from repeat customers, many of whom are coming too often for the experience to merely be leisure entertainment.
    • While a manager at Rush Street Gaming’s Philadelphia casino, SugarHouse, the first general manager at Schenectady’s Rivers Casino, Mary Cheeks, explained to the Pennsylvania gaming commission that they often had customers who came three or four times a week to SugarHouse. Casinos hope for such local repeat gamblers. They are the bread and butter of a regional casino not attracting the caviar set.

It seems most unlikely that significant numbers of people with problem gambling tendencies are seeking counseling. We cannot make believe that gambling addiction counseling will solve the problem gambling problem in our Community. We need both, but to deter the problems effectively, Prevention Trumps Counseling. As I argued in a posting for the 2016 Problem Gambling Awareness Month:

[O]nly organized programs specifically focused on problem gambling prevention, education, and treatment, with ongoing outreach activities, can hope to address the effects that a casino in Schenectady is likely to have on our community.

Comment of David Giacalone at the Gazette:

Thank you for this piece, Sara. I hope you are right that the increase in people seeking counseling corresponds with the actual increase in problem gamblers. A lot depends on the demographics of who is doing the gambling. Attitudes toward seeking counseling vary greatly among those most likely to be frequent casino visitors.
 .
Also, the relative lack of revenue and of success drawing people from a wide area, not to mention high rollers, means that the “victims” are coming from a small, very local geographic area. Rivers has not shared with us how many visitors it has attracted, after predicting an unreasonable 2.8 million visitors a year. The smaller the number of visitations, the more likely locals are heading to the Casino more than tourists (and, incidentally, the smaller the impact of the boasted “ripple effect” on local businesses).
 .
 My calculations show that total Slot & ETG Gross Gambling Revenue for 2017 at Rivers, $82.3 million, comprised 63.6% of total GGR. That is a lot of slot playing, and since slots and electronic table games are available at Saratoga Casino, that is predominantly local dollars and players.
 .
Thanks, Gramps! Also, because Slot revenues are taxed at 45%, but table and poker revenues at 10%, slot players are transfering their money to the State, County and City to reduce our taxes. Indeed, about 89% of the gambling tax paid by Rivers Casino comes from slot dollars. If slots are mostly played by senior citizens, any local tax break is mainly being paid for by Grandma and Grandpa and Auntie Tillie.
 .
Prevention Education to help people avoid problem gambling may be far more effective than counseling of those who admit they have the problem and have the means and commitment to utilize counseling. Schenectady County and the City sponsor no programs on Prevention Education, but instead leave this important social tool to the private sector, while glamorizing and normalizing casino gambling. See http://tinyurl.com/ProbGambSchdy
.
.

Scratch-offs are poor stocking stuffers

 Last weekend, Schenectady’s Daily Gazette had a timely and important editorial aimed at folks looking for an easy gift to give to minors: “Scratch-offs are bad gifts for kids: Introducing them to children could lead to gambling addiction later in life” (December, 9, 2017, C5). The editorial has a litany of reasons for its message.

The core argument goes something like this:

The first message it sends to kids is that gambling is a game. For responsible adults who drop into the casino for a few hands of blackjack or a few spins on a slot machine, it can be just that.

 But kids’ brains don’t work that way.

 Physiologically, the part of the brain that allows adults to make responsible judgments isn’t fully developed in children and adolescents. . .

The risks they take with gambling at a young age could hurt them in the long run. Tons of studies back that up.

. . . the earlier children begin gambling, the more likely they are to develop gambling problems as adults.

If you don’t have Gazette online access, you can learn more on this topic, or get more ammunition for convincing well-meaning gift-givers, at the Holiday in Action webpage of the National Council on Problem Gambling. And, Click here for the World Lottery Association campaign brochure. This is the 4th consecutive year that New York’s Responsible Play Partnership (RPP), comprised of the New York State Gaming Commission, New York State Office of Alcoholism and Substances Abuse Services and the New York Council on Problem Gambling, has joined this campaign. 

Thanks to all the organizations, local, State, national, and international, who are working to prevent problem gambling among the young. Of course, we also need far more efforts targeting all the vulnerable groups in our society, and City, bombarded by pro-gambling ads and propaganda that attempt to make gambling/gaming seem normal, innocuous, glamorous, and even civic-minded.

why are Ellis Medicine and MVP promoting Casino Gambling?

 Have you seen this ad, which has been appearing recently in the Schenectady Daily Gazette?

As you can see above, Rivers Casino is offering hour-long “Gaming Lessons” for those wanting to “Learn Table Games: Craps, Roulette, Blackjack, Poker.” That is, of course, not at all surprising. Nor, despite its motto “reinvent your life,” is it surprising that 50+Living, a Gazette subsidiary, is “presenting” the Gaming Lessons Program, and featuring it on their website. (The Gazette has been part of the Casino’s primary cheerleader squad since our City Council voted to approve the application of Rush Street Gaming and the Galesi Group for a gaming license in 2014.)

 What is both surprising and rather sad, however, are the other pillars of our community that have apparently joined the Casino’s harem: There are only two other Sponsors for the Gaming Lessons in addition to Rivers Casino: Ellis Medicine and MVP (f/k/a Mohawk Valley Physicians’ Health Plan). That’s right, Schenectady County’s two leading health care institutions are lending their reputations and stature, and their reach into the community through affiliated physicians and other practitioners, thousands of employees, and tens of thousands of patients/subscribers, to the promotion of gambling in Schenectady.

LessonsSponsors15SepPG-LessonsAdCollage  update (Sept. 15, 2017): The ad for Gaming Lessons in today’s Daily Gazette has removed the Ellis Medicine and MVP Health Care logos from the sponsors section of the ad. See the detailed update at the bottom of this posting.

 It seems fair to ask, “What ever are they thinking?!”. And, giving them the benefit of the doubt, what kind of pressure have MVP and Ellis received from the City, County and Metroplex to enhance the Casino’s status in our community, and perhaps bolster its flagging revenues? It seems unlikely to me that sponsoring gaming lessons is an initiative that originated within Ellis or MVP’s hierarchy, health care staff, or public relations office.

Organizing “Gaming Lessons” was not exactly the sort of education we had in mind during Problem Gambling Awareness Month, earlier this year, when we wrote at this site:

 Education-Prevention Trumps Treatment. Our hope was that community education and prevention activities might be in operation prior to the Casino’s opening, in order to help inoculate the population of Schenectady against the anticipated tsunami of publicity for the Rivers Casino at Mohawk Harbor, with its resulting Casino Fever.

As expected, in addition to the Casino’s own advertising and promotions, publicity for the Casino has included government and media cheerleading, as casino “gaming” is promoted as a normal, glamorous, and even civic-spirited activity.

      Our goal was, and is, not to urge the general public to avoid or boycott the Casino, but instead to help create an informed attitude toward casino gambling that places it into the low-risk category of casual entertainment and recreation, rather than an acceptable high-risk habit leading down the path of problem, disordered, or pathological gambling.

Unfortunately, in the past year, our local government leaders have not stepped forward to put Problem Gambling Awareness [“PGA”] programs into place in time to inoculate our community from casino fever.

 . . click for Sara Foss’ Gazette column (Feb. 5, 2017)

For two years, I have been waiting for Schenectady’s public and private sectors to start making problem gambling prevention a serious priority, through educating the community (and not merely settling for feeble intervention efforts at the Casino itself). Given the explicit commitment of both Ellis and MVP to Mental, Emotional, and Behavioral (MEB) health promotion and MEB disorder prevention, sponsorship of table game Gambling Lessons seemed like an unlikely and inappropriate path for both institutions. 

  • MEB [Mental, Emotional, and Behavioral] health disorders include but are not limited to: substance use disorders, mental illness, suicide, and problem gambling.

 Just last month, MVP appointed a new Vice President for Mental Health in order to “further MVP’s commitment to more holistically integrating behavioral health into traditional medical models and creating the best possible outcomes for MVP’s members with behavioral health diagnoses.”

 More specifically, in response to Schenectady County’s highest in the region male suicide rates (2nd highest for females), and highest in the region Emergency Department visits and hospitalizations for mental disease and disorder, Ellis has announced, as a cornerstone element of its Prevention Agenda, an “Ellis Implementation Strategy . . . with a simultaneous emphasis on suicide prevention and on broad support for Mental, Emotional, and Behavioral (MEB) health services.” See “New York State 2016 Community Health Needs Assessment and Improvement Plan and Community Service Plan for Schenectady County”, at 30. 

“A friend in need”- C.M.Coolidge.

 Furthermore, according to its Alliance for Better Health Care project workbook, Ellis Medicine also aims to “Participate in Mental, Emotional, and Behavioral (MEB) health promotion and MEB disorder prevention partnerships.” That includes efforts to “Support collaboration among leaders, professionals, and community members working in MEB health promotion to address substance abuse and other MEB disorders.” Prominent sponsorship of Gaming Lessons may be a community partnership, but it does not appear likely to advance Ellis’ stated MEB goals. 

 Certainly, the leaders of the Ellis and MVP organizations are aware of the issue of Problem Gambling, and especially its increased prevalence when an urban community gets its first casino, making repeat visits much easier, and social pressure to participate stronger, as casino gaming is promoted as a normal, glamorous, and even civic-spirited activity. [For a discussion of the issues and research, with links to many programs and resources, see our posting at http://tinyurl.com/ProbGambSchdy.] Rather than helping to combat problem gambling before it infects a gambler and family, by sponsoring training to familiarize and glamorize casino table games, MVP and Ellis seem to be casting an aura of good health upon Rivers Casino at Mohawk Harbor. What are they thinking?

  •    50+Living has a catchy tagline, “reinvent your life.” But, the meaning of that phrase seems compromised when its website has a large ad for the Gaming Lessons program at the top of every page, in its right margin, with a link to its registration form. We might even wonder just what that woman is wishing for when she blows the seeds off a dandelion. Retirement, aging, and loneliness can often amplify the risk of gambling becoming a problem that upsets the lives of many seniors and their families. Shouldn’t 50+Living use its forum to help its target audience avoid those risks? See, e.g., this Guide for Older Gamblers.

“Problem Gambling” means gambling behaviors that result in serious negative consequences to the gambler, and his or her family and friends, employer, or community. [See New York Council on Problem Gambling] In additional to its impact on the gambler herself or himself, problem gambling can especially affect the gambler’s family and friends. It can affect people in any age, racial, or economic group, but youth (kidsadolescents and college students) and senior citizens are thought to be particularly at-risk, as are persons with low income. [click on each topic link for a brochure prepared by the NYS Office of Alcoholism and Substance Abuse Services (OASAS)]

If Ellis Medicine, MVP, and 50+Living would truly like to help our community’s education regarding the existence of a full-service casino in our midst, they should take advantage of an impressive trove of materials already in existence about preventing and treating problem gambling, and nurturing healthy attitudes and low-risk behaviors relating to gambling. For example:

  1.     Click the thumbnail on the left for a full-page pdf poster created for physicians and other health care providers by the National Council on Problem Gambling, suggesting three simple questions to ask a patient to help determine if there might be a gambling problem, with contact information for resources.
  2.  The New York Problem Gambling Council has put together a very useful Toolkit, with helpful one-page Action Sheets for Youth, Parents, Senior Citizen Caregivers, School Personnel, and School Administrators to assist in “having the conversation” with friends, employees, family, etc., about problem gambling. See and download the Have the Conversation Toolkit.
  3. Youth are thought to be particularly at risk of developing problem gambling disorders. And, Rush Streets seems particularly interested in attracting younger gamblers. See our posting,“what will the casino mean for Union College students?“; and a Union College handout on college students and gambling. Both MVP and Ellis should consider joining forces with the New York Council on Problem Gambling, with public school districts in the City and County, and with Union College to utilize existing materials aimed at adolescents and youth, or to create programs tailored to the Schenectady area and Capital District.
  4. And, click these links to find more problem gambling resources, on this website, “snowmen at the gates,” and on Facebook: NYCouncilonProblemGambling,  KnowTheOddsYouthDecideNY

If you feel that our community deserves more appropriate action by Ellis and MVP with regard to gambling education and partnerships with Rivers Casino, please let them know. You might ask whether they have better ways to spend their resources and lend their reputations.

To Contact Ellis Medicine, click here; to contact MVP, click here; and to contact 50+Living, click here.

. . share this post with this URL: http://tinyurl.com/EllisMVPGambling . .

Postscript By itself, the decision by the Foundation for Ellis Medicine to hold its 2017 Women’s Night Out celebration dinner at Rivers Casino & Resort may be harmless, even if the “Luck Be a Lady” slogan is a bit condescending. However, in conjunction with the Gaming Lessons project, this “premier networking environment” among Schenectady’s upper crust, seems like an unnecessary additional signal that the Rivers Casino is a glamorous and civic-minded part of our community.

deskdude Update (September 15, 2017): Around noon today, I sent the following email message to Capital Region Media members and others interested in the topic, relaying the good news that Ellis and MVP were no longer listed as Sponsors of the Gaming Lessons project at Rivers Casino.

Continue reading

a good start for Problem Gambling Awareness Month 2017

npgam_logo_h_cmyk_arrow-colorcorrected-v2 

  • update: The first community forum presentation on problem gambling of the NYS Responsible Play Partnership will be held Wednesday, March 22, 2017, at Elston Hall, at Schenectady County Community College, at 5 PM. It is free and open to the public. Please be there to show your support for not only more problem gambling treatment resources, but also for education and outreach resources to help deter problem gambling from ever getting to the stage where professional intervention is needed.

One year ago, we posted “Will problem gambling awareness month inspire action?” (March 2, 2016), posing the question: What are our public health officials and other local political and community leaders doing to combat problem gambling?

That 2016 Awareness Month post argued that:

[O]nly organized programs specifically focused on problem gambling prevention, education, and treatment, with ongoing outreach activities, can hope to address the effects that a casino in Schenectady is likely to have on our community. With Rivers Casino at Mohawk Harbor now scheduled to open in a year, such programs are needed ASAP and must especially target vulnerable groups, such as aging adults, low-income residents, and youth. [To see the full post, with its discussion, links, etc., click this short URL: http://tinyurl.com/ProbGambSchdy]

Education-Prevention Trumps Treatment. Our hope was that community education and prevention activities might be in operation prior to the Casino’s opening, in order to help inoculate the population of Schenectady against the anticipated tsunami of publicity for the Rivers Casino at Mohawk Harbor, with its resulting Casino Fever.  As expected, in addition to the Casino’s own advertising and promotions, publicity for the Casino has included government and media cheerleading, as casino “gaming” is promoted as a normal, glamorous, and even civic-spirited activity. Our goal was, and is, not to urge the general public to avoid or boycott the Casino, but instead to help create an informed attitude toward casino gambling that places it into the low-risk category of casual entertainment and recreation, rather than an acceptable high-risk habit leading down the path of problem, disordered, or pathological gambling.  Unfortunately, in the past year, our local government leaders have not stepped forward to put Problem Gambling Awareness [“PGA”] programs into place in time to inoculate our community from casino fever.

nyrpplogoNonetheless, rather than point fingers or speculate on motives, I am happy to say there has been important activity at the State level that promises to bring significant PGA information to Schenectady, as well as other New York communities “hosting” casino, racino and similar “gaming” facilities. Those activities were announced in an email sent on February 28, 2017, by New York’s Responsible Play Partnership [formed in 2013], recognizing March as Problem Gambling Awareness Month. The text of the email can be found at the bottom of this posting. [See “What state’s doing to help you gamble responsiblyNew Yorkers can now ban themselves from facilities” (Schenectady Daily Gazette, by Brett Samuels, March 1, 2017)] The full text of the email can be found at the end of this posting.

probgam-pg2016-1920x1080-banners_nat_final . .  click on this thumbnail for the full Awareness Month poster:

The opening paragraphs of the NYRPP announcement, state:

New York’s Responsible Play Partnership (RPP) – consisting of the New York State Gaming Commission, the New York State Office on Alcohol and Substance Abuse Services (OASAS) and the New York Council on Problem Gambling – today announced a series of initiatives in recognition of March as National Problem Gambling Awareness Month.

The Commission also launched its statewide self-exclusion program … [which] allows problem gamblers to ban themselves from all casinos operating in New York State

The RPP’s plans for March include visiting newly opened casinos to review the operators’ efforts to promote responsible gaming practices, followed by public meetings in the communities hosting the casinos to educate the public on the resources available for those who need help.

hopeline-text-square-purple-300x300 The RPP will also foster awareness through a focused social media campaign, conversation-driving signage at all gaming facilities across the State and development of a new public service announcement reminding New Yorkers that the OASAS HOPELINE (1-877-8HOPE-NY/TEXT HOPENY) exists to address all forms of addiction – including gambling. Finally, for the first time ever, the New York Lottery will feature responsible gaming messaging as part of its daily televised drawings.

  • Dates, times and locations for the public meetings will be announced in the near future. The Gazette reported, “A meeting is expected to be held in Schenectady in late March, though official details have not yet been announced.” We will list the information about the Schenectady meeting(s) when available.
  • LagoLogoB&W According to the Gazette, “Mary Cheeks, general manager at Schenectady’s Rivers Casino & Resort, previously said the business’ policies to promote responsible gaming include employee education and training, self-exclusion policies and listing the state’s addiction help hotline on advertisements and social media posts.” We believe that Rivers Casino, like del Lago in Tyre (which is paying for their County to hire two problem gambling counselors, or for treatment and one for prevention), should do much more to help the community learn about problem gambling. The Racing Commission has noted that fees and tax revenues (such as the annual fee on each slot machine) should not be counted as the casino fulfilling its obligation to mitigate such issues in its host community.

Statewide Self-Exclusion. RPP’s Awareness Month email (text below) stresses the new statewide nature of its Self-exclusion program, noting it is “the broadest self-exclusion program in the nation”, and stating:

The statewide policy closes a decades-old regulatory loophole in New York that made it possible for video lottery and casino patrons to voluntarily ban themselves from one gaming property only to continue playing at a neighboring facility unabated.

crimescene-casino The wisdom of a statewide ban is not obvious, and this site will delve further into the notion of a gambler being forced to self-exclude from every facility in the state. Will such a ban discourage many persons from entering the self-exclusion program, which in fact subjects the signer to criminal charges for entering the forbidden facilities regulated by the Racing Commission?  For a large portion of at-risk gamblers, it is proximity that creates their biggest danger. Why wouldn’t a geographic ban within a reasonable radius of the signer’s primary casino be effective? Why make it impossible for the signer, for example, to vacation with family or friends anywhere in the State and spend one evening at a casino? Would’t signing become an embarrassing stigma?

probgam-pgam2017toolkitlogoHave the Conversation.  A very important part of RPP’s Problem Gambling Awareness Month program for 2017 is its request that every New Yorker have a problem gambling conversation with at least one person in March. We will have much more to say on the Have the Conversation project, but for now please note that the New York Problem Gambling Council has put together a very useful Toolkit, with helpful one-page Action Sheets for Youth, Parents, Senior Citizen Caregivers, School Personnel, and School Administrators.  Click on the Toolkit logo to the right of this paragraph, or go to http://tinyurl.com/HTCtoolkit, to see and download the Have the Conversation Toolkit.

After a year of disappointment over the lack of public programs in Schenectady County relating to prevention, education and treatment for Problem Gambling, I am looking forward to see the RPP’s programs in action and resources in wide circulation.

. . share this posting with this short URL: http://tinyurl.com/2017PGAMschdy

The email message explaining NY Responsible Play Partnership’s efforts this month to increase Problem Gambling Awareness is immediately below.

Continue reading

the Gazette takes problem gambling more seriously

After long silence on the topic, I am pleased to say that the Schenectady Gazette has devoted significant space to the issue of casino-related problem gambling this week, in preparation for today’s Grand Opening of Rivers Casino at Mohawk Harbor. Here are excerpts from three articles:

sfoss In her opinion piece “More resources needed for problem gambling: Lack of services in Schenectady seems like serious omission” (Feb. 5, 2017), Gazette columnist Sara Foss raised important issues for our community. 

  • “There’s years of documentation and research showing that within 50 miles of a casino you see dramatic rises in problem gambling,” explained Philip Rainer, who serves as chief clinical officer at Capital Counseling, the non-profit agency that runs for the Center for Problem Gambling.

    Rainer and Hill are certain the Capital Region will see an uptick in gambling addiction due to the new casino. They are also certain that resisting the urge to gamble there will be a challenge for their clients, who have been talking about Rivers Casino & Resort for months.

  • Given the fact that a casino is about to open in our own backyard, the lack of gambling services in Schenectady seems like a serious omission.

    nycpgjaimecostello “Ease of access increases problems,” Jaime Costello, director of prevention, training and special programs for NYCPG, said. “More programs are definitely needed. It would help if gambling services were available in every community.”

  • It would be nice to think that Hill, Rainer and other experts in problem gambling are wrong – that the casino won’t lead to an increase in problem gambling and other social ills. But I suspect that they’re right, and that within the year we’ll have a better understanding of the casino’s downsides.

    One of those downsides is sure to be an increase in problem gambling, and we need more resources for the people who can’t control themselves when they step onto the gaming floor.

An article dated February 7, 2017 reports on a Siena College poll with findings on the attitudes of Capital Region residents toward the Rivers Casino. (“Poll: Residents have mixed feelings on casino impacts“, by Brett Samuels, Daily Gazette.) Polling was conducted Jan. 8-11, and the poll has a margin of error of 4 percentage points. The poll found that over 50 percent of people plan to visit the casino. Click here for the Siena College Research Institute Press Release. As for problem gambling:

While many see the casino as a positive economically, 55 percent believe the new casinos will cause increases in problem gambling and crime. The majority of respondents said problem gambling is a disease, but only 11 percent said they are aware of treatment services in their area.

 “The survey results support our view that both raising awareness of problem gambling and providing resources for problem gamblers and their families is crucial as new casinos open,” Jim Maney, executive director of the New York Council on Problem Gambling, said in a statement.

Also, in “Concerns over Rivers Casino persist for some ahead of opening day” (by Brett Samuels, Feb. 5, 2017), the discussion also focuses on the likelihood of an increase in problem gambling (which Rush Street has denied will happen here), including extended remarks by Jim Maney, Executive Director of the New York Council on Problem Gambling:

Aside from city finances, there’s the matter of personal finances. The most recent federal study on gambling shows problem gambling roughly doubles within a 50-mile radius of a new casino. Experts consider proximity and opportunity the biggest contributors to a gambling habit.   

 

Prior to Rivers, the nearest full casino to Schenectady was Turning Stone Resort and Casino, located almost 100 miles west in the town of Verona, although there is also the racino in Saratoga Springs, which has numerous gambling options, though not as many as either Turning Stone or Rivers.

nycpgjimmaney “If someone had to go to Turning Stone but could only go once a week because it was too far, now you can go every day. You can go after work, you can go between errands,” said Jim Maney, executive director of the New York Council on Problem Gambling.

 

The biggest warning signs of a possible addiction include making more frequent trips to a casino and betting higher amounts, or lying about the frequency of those visits, Maney said.

 

Consequences of problem gambling can surface in different ways, he said. For some, it might be reflected in unpaid bills or a dependency on social services. For others, it might lead to stress and additional doctor’s visits.

 

While problem gambling affects a small percentage of the population, Maney said it’s an issue that can affect an entire family if bills go unpaid and money dries up. The best way to seek treatment is to call the state’s help line, he said.

pgposterdetail For much more on the need for problem gambling education and prevention programs in our community, see our posting last March, during Problem Gambling Awareness month. Of course, we need action — real programs backed with committed resources — not just words. Let’s see who comes forward to make it happen.

.

update: The first community forum presentation on problem gambling of the NYS Responsible Play Partnership will be held Wednesday, March 22, 2017, at Elston Hall, at Schenectady County Community College, at 5 PM. It is free and open to the public. Please be there to show your support for not only more problem gambling treatment resources, but also for education and outreach resources to help deter problem gambling from ever getting to the stage where professional intervention is needed.

“Rush Street” is simply the wrong name

chi_rush_370-003

not in Schenectady!

rushpwdbottle-001 . . . . . follow-up (March 29, 2016): see “what comes after a rush?“. The City Council voted last night, and let’s just say “the fix is on” at Mohawk Harbor.

original posting:

 Rush Street Gaming, owner of the Rivers Casino at Mohawk Harbor, wants to name the main entry road being constructed in Mohawk Harbor “Rush Street.” Tomorrow, Monday, March 14, the Schenectady City Council is holding a public hearing on the naming of the three planned streets in Mohawk Harbor, at 7 PM in Room 209 of City Hall. [See, e.g., “Rush Street Gaming CEO defends road-name proposal” (Daily Gazette, by Haley Viccaro, Feb. 22, 2016); “Path to honor industrial past” (Times Union, by Paul Nelson, March 7, 2016).] According to the Gazette article “Opinions mixed over street names“:

RushStreetSignXXX The proposed streets are Rush Street, which is an extension of Nott Street off the roundabout entering the site. Off of Rush Street to the right is the proposed Harborside Drive, which runs parallel to Erie Boulevard. Off Harborside Drive to the right is the proposed Mohawk Harbor Way, which is an extension of Maxon Road.

Although she has no problem with the name Rush Street, City Council President Leesa Perazzo proposed holding a non-mandatory public hearing on the street name resolution, to seek the public’s input, and the Council unanimously concurred. Perazzo acceded to the opposition of council members Marion Porterfield (Dem.) and Vince Riggi (Ind.), who expressed concerns about having a street named after the casino operator, and refused to vote the resolution out of the Public Services and Utilities Committee.

update (March 15, 2016): The Gazette reported late last night that “Mohawk Harbor street names draw few foes: Schenectady business leaders back choices; three residents voice opposition“, by Haley Vicarro; and the Times Union‘s Paul Nelson wrote, “Council asked to approve street names: Developer says Rush Street is appropriate despite objections“, by Paul Nelson (March 14, 2016). Rush Street Gaming and Galesi Group proved again that they can pull the strings on our political and business leaders to get them to show up anywhere/anytime, say virtually anything, and even embrace a name they never would have dreamed up on their own. County leaders demonstrated both (1) that they had rushed last week to announce their naming the bike trail in honor of ALCO to give Rush Street cover for their eponymous street name; and (2) their continued disdain for the majority of County voters who said “No” in November 2013 to Proposition One and having commercial casinos anywhere in Upstate New York. [Click here for my written submitted Comments opposing the name Rush Street]

. . share this posting with this short URLhttp://tinyurl.com/NotRushStreet

ALCOlogoY Below, I offer several reasons why “Rush Street” is an inappropriate name at Schenectady’s Casino Compound. First, though, I acknowledge that there are many other suitable names for the roadways in Mohawk Harbor. My personal preference is that this piece of our City and its history, which for generations was the location of the American Locomotive Company’s headquarters and primary manufacturing operations, and which for the past few decades has been called the Old ALCO site, be commemorated for its role in Schenectady’s proud history of Hauling the World and strenuously contributing to our nation’s war efforts. That can and should be done by paying tribute to ALCO and its workforce in the street name of the roadway used to enter the casino compound at Mohawk Harbor, and perhaps the two other streets. [Click here for a brief history of ALCO, and here for a nostalgic image of the ALCO works; and see the Gazette Editorial. “Honor Alco’s history in Mohawk Harbor street names” (Feb. 18, 2016.)]

ALCOlogo

AMERICAN LOCOMOTIVE Drive

I’d like to suggest that the words “American Locomotive” be used in the street name, whether it is dubbed a street, avenue, boulevard, or lane.  In addition to paying tribute to the site’s past, the name American Locomotive, or similar words, will suggest that Mohawk Harbor and its Casino can be an Engine for Economic Growth in Schenectady, without suggesting that Schenectady should be or somehow already is proud of the City’s role in the Gaming Industry and related businesses. For myself, and many other people in our City and County, the existence of a casino in Schenectady may be seen as potentially good for employment and our tax revenues. It is not, however, a matter of civic “pride”. A casino does not and will not invoke for the City a feeling of satisfaction or pleasure taken from its achievements, nor a feeling of dignity, value or self-respect. Even if well run by a committed workforce (with their own personal pride in a job well done), and if enjoyed by customers for its entertainment value, it is merely a part of the leisure industry. A casino will “produce” entertainment for some, riches for a very few (mostly living elsewhere), but nothing that speaks of greatness and of a community’s special skills and dedication. And, although denied by its cheerleaders, a casino has the potential to have a significant negative impact on many aspects of the life of our community and its families.

I am proud of Schenectady’s connection to ALCO (and to GE), but I will never be proud of our City’s connection to the Gaming Industry, or to Rush Street Gaming. Honoring our past with a name like American Locomotive Drive — or simply the powerful “Locomotive Drive” — would be an important reminder to our residents and visitors of our proud and productive past, and of our faith in a future beyond the narrow scope of the gaming industry.

Rush-Street-004

What’s wrong with the name Rush Street?

  1.  RushStreetPostCard-001Name it after Rush Street in Chicago? No, thanks.  With yet another hard-to-believe explanation aimed at our City Council, Rush Street Gaming CEO Greg Carlin says they are not naming the street after themselves, but are instead hoping to invoke the energy and aura of Rush Street Chicago.  His letter to the Council says, “Rush Street in Chicago is a renowned entertainment destination. It sits just one block west of the ‘Magnificent Mile,’ an internationally known shopping district. Some of the finest dining and nightlife options in the city of Chicago are on Rush Street. I can tell you the atmosphere on this mile-long thoroughfare is electric. We want to bring that same excitement and success to the Electric City.” Indeed, according to Wikipedia, Rush Street Chicago “continues to be part of one of the wealthiest neighborhoods in the country and has businesses that correspond to the demands of its residents. The neighborhood hosts highly rated restaurants, five-star hotels, four-star spas, an elite senior citizen residence and prominent bars.” From my perspective, there are at least two big problems with invoking Rush Street Chicago:
    1. The vast majority of people considering or actually coming to Mohawk Harbor do not have the slightest idea what Rush Street Chicago is. That name is highly unlikely to draw any significant numbers of people from our very local/regional geographic market. If Rush Street Gaming truly wanted to make Rivers Casino in Schenectady a world-class entertainment destination, it would not have given us a casino designed to look like an outdated shopping mall (while proposing imposing casinos elsewhere), and it would not be requesting a pylon sign so huge and homely that it would never be permitted within several miles of Chicago’s Rush Street.
    2. WallStreetCompare

      our Wall Street analogy

      Those who do know what Rush Street in Chicago is like, can only be disappointed, and maybe even insulted, by the comparison once they arrive at Schenectady’s version.  Councilman VInce Riggi is correct to say that it is pretentious of Rush Street to name the street after itself, but it is probably even more pretentious to suggest their investment here will produce results comparable to even a tiny part of Chicago’s Rush Street. It is not too farfetched or cynical to predict, especially given the physical limitations of the site, that Schenectady’s Rush Street will be to Chicago’s Rush Street as our Wall Street is to Manhattan’s Wall Street. (see collage to the Right, and click on it for a larger verison)

  2.  Benjamin_Rush_Painting_by_Peale Name it after Benjamin Rush? Please, no, for his sake and ours. Rush Street in Chicago is named after Dr. Benjamin Rush [1746-1813], a physician who signed the Declaration of Independence, is called a Founding Father, was a leader of the American Enlightenment, perhaps the most prominent physician in the nation at the time, and wrote the first book in America on psychiatry. He was also a well-known abolitionist. Of course, it makes little sense to name an important thoroughfare in Schenectady after a man who has no local ties. More important, however, before doing so, we should consider, among other peculiarities, that:
    1. Ironically, Dr. Rush was a prominent advocate for temperance. He fought to include bans on “gaming, drunkenness, and uncleanness” along with “habits of idleness and love of pleasure”, in the U.S. Constitution.  He also campaigned against taverns and “clubs of all kinds where the only business of the company is feeding (for that is the true name of a gratification that is simply animal) are hurtful to morals”.   [See”The Benjamin Rush Prescription“, by psychologist Romeo Vitelli.] This leads me to believe Dr. Rush would strongly oppose naming the casino roadway Rush Street.

    2. Although Dr. Rush was a leading abolitionist, it should be noted that “In 1792, Rush read a paper before the American Philosophical Society which argued that the ‘color’ and ‘figure’ of blacks were derived from a form of leprosy. He argued that with proper treatment, blacks could be cured and become white [Wikipedia]  Also, despite his public condemnations of slavery, “Rush purchased a slave named William Grubber in 1776. To the consternation of many, Rush still owned Grubber when he joined the Pennsylvania Abolition Society in 1784.” [Id.]

    3. While other physicians gave up the practice of bloodletting and purges, Dr. Rush did not, and his practice waned. Indeed, “Some even blamed Rush’s bleeding for hastening the death of Benjamin Franklin, as well as George Washington . . ” [for more, see Wikipedia]

  3. RushPWD The Many Meanings and Connotations of the Word “rush”:  The word “rush” has many meanings as a verb, adjective, and noun, and quite a few of the meanings conjure up notions that seem unseemly, misleading, or unworthy for a great City and sober community to be pushing.  One example, of course, is the rush one gets from taking certain drugs. As described at Dictionary.com: “the initial, intensely pleasurable or exhilarated feeling experienced upon taking a narcotic or stimulant drug.” The little yellow bottle seen on the right contains a product deemed a liquid incense or aroma popper, thought of as cheap form of “club drug”. No matter what fans of the product my say or feel, neither the item nor the word comes to mind when I think about responsible gambling.  And, even if lots of the old rockers on the Senior Casino Tour buses arriving at Mohawk Harbor are fans of the band Rush, I’m finding it hard to fit the lyrics to their biggest hit, Tom Sawyer, into a useful mindset relative to the future of the City of Schenectady.
  4. RushStreetGamingLogo Naming the Street after Rush Street Gaming. Pretentious. At-Best Premature. Surely proof that Fools Rush In. Rush Street Gaming has yet to prove that it will be a good corporate neighbor or citizen in Schenectady, and thus perhaps the recipient of an Honorary Street Name some day. At “Snowmen at the Gates” (f/k/a Stop the Schenectady Casino)), there is plenty of proof that RSG asks for much and gives virtually nothing it is not forced by law to give. It certainly has been far more generous at its other casino locations with extra funding for local development and community services, and general mitigation of impact expenses, than in Schenectady, where the Mayor and City Council have given it all it wants, and more. Moreover, Neil Bluhm is far too good of a businessman to refuse to listen to offers to buy him out at Mohawk Harbor.  E.g., in 2012, he and Greg Carlin sold their Riverwalk Casino in Vicksburg, Miss., just four years after it opened, and after failing in their immediate request for a 60% reduction in their property tax assessment. That makes the Rush Street connection less than solid. Our elected leaders should have some self-respect and say no to this name grab.  That could start a great new precedent, asserting that Schenectady has a casino, but is Not a Casino Town.

Conclusion: Even if “Rush Street” were tolerably acceptable as a street name in Mohawk Harbor (which it is not), honoring our ALCO history and signaling our belief in a future that will once again be productive and worthy of civic pride are goals that point strongly to rejection of the street name Rush Street.

 

will Problem Gambling Awareness Month inspire action?

NPGAM_logo_H_CMYK_arrow-colorCorrected-v2

Helpline: 1-800-522-4700

 March is Problem Gambling Awareness Month [poster}

What are our public health officials and other local political and community leaders doing to combat problem gambling?

We believe that only organized programs specifically focused on problem gambling prevention, education, and treatment, with ongoing outreach activities, can hope to address the effects that a casino in Schenectady is likely to have on our community. With Rivers Casino at Mohawk Harbor now scheduled to open in a year, such programs are needed ASAP and must especially target vulnerable groups, such as aging adults, low-income residents, and youth.

So far, our City and County governments have refused to admit there is a problem, much less that it will be significant. Rush Street Gaming declared in its Application to the NYS Racing Commission for a Schenectady casino license that funding for treatment programs, and the prior existence of slots in Saratoga and casinos in Atlantic City and Connecticut, meant that “the existence of gaming at Rivers Casino is not expected to lead to an increase in prevalence rates in the local area.” With that assertion, Rush Street denied that increased proximity and access to casino-style gambling will increase the prevalence of problem gambling in our community. The report Why Casinos Matter, by the Council on Casinos of the Institute for American Values, states to the contrary (at 18-19):

“Numerous studies show that living close to a casino is a key factor in more frequent gambling. More frequent gambling increases the risk of serious problem gambling. A large-scale study in 2004 found that people who live within 10 miles of a casino have twice the rate of pathological and problem gambling as those who do not.”

Similarly, after doing an extensive review of the available research, the Hamilton (Ontario, Canada) group No Downtown Casino strongly and successfully opposed building a casino in downtown Hamilton, stressing that:

“Studies show that proximity to a casino doubles the levels of problem gambling, which in turn results in increased spousal abuse, depression, child developmental issues, personal debt, addiction and cross-dependency, personal bankruptcies, attempted suicides, suicides, social service costs. We know that problem gambling has a profound impact on a gambler’s friends and families, which substantially increases the number of people affected by problem gambling.”

Therefore, we congratulate the Schenectady Gazette editorial staff for raising the issue of problem gambling in today’s newspaper, in an editorial promoting the State’s proposals to improve the gambler self-exclusion  program (“Help Problem Gamblers Help Themselves“, March 2, 2016). Nevertheless, we hope the Gazette will call for far more comprehensive programs locally and statewide against problem gambling. We believe that self-exclusion from casinos by individuals who recognize they have a gambling problem and want to do something about it is, at best, a very limited approach to the plague of Problem Gambling. In a way, it is a mere fig-leaf covering a multitude of ways that casinos encourage irresponsible gambling. The 2,800 people who are currently on New York’s self-exclusion list are, for example, a tiny portion of the 15 to 20 percent of those who frequently gamble at casinos and are believed to be problem gamblers.

PGPosterdetailG  In addition, of course, Self-Exclusion programs are far from infallible. Thus, the article “Policing gamblers who can’t police themselves isn’t easy” (Philadelphia Inquirer, by Jennifer Lin, September 9, 2013) states:

“It is somewhere between infrequent and unlikely that you will be detected,” said Keith Whyte, executive director of the National Council on Problem Gambling. Casinos “rely on security guards at the entrance with an antique face book – a binder with photos” of customers on self-exclusion lists.

SugarHouseLogo Mohawk Harbor’s Rush Street Gaming has demonstrated the enforcement difficulty rather frequently in its Philadelphia casino, SugarHouse.  For example, see “Sugar House fined for advancing cash to problem gamblers” (Philadelphia Inquirer, September 6, 2015), which reported that “The Pennsylvania Gaming Control Board fined SugarHouse Casino in Philadelphia $50,000 for giving cash advances to 11 individuals who asked to be banned from casinos in Pennsylvania.” Similarly, note the Pennsylvania Gaming Control Board press release of May 23, 2012, announcing that SugarHouse was fined $70,000 “for seven instances where underage individuals [ranging in age from 17 to 20] engaged in gaming,” and an additional $10,000 “for two separate incidents in November 2010 and March 2011 in which two individuals who had placed themselves on the PGCB’s Self-Exclusion List engaged in gambling.”

A more amazing incident is described in “Casino developer allowed man to gamble 70-plus straight hours in Philly” (Telegraph & Gazette, Worcester, Mass, August 20, 2013), which quoted the following statement by Pennsylvania Gaming Board Commissioner Gregory C. Fajt to SugarHouse officials:

“It boggles my mind that somebody can be in your facility for three days in one instance, four days in another, a known compulsive gambler on the list and not be recognized.” 

Rush Street’s Rosemarie Cook replied: “I assure you it was not a case of being asleep at the wheel. . . . He was just average, and he looked average,” The Inquirer article cited above also discussed that incident, stating: “At their July meeting, Pennsylvania’s gaming commissioners excoriated SugarHouse representatives for not catching [frequent violator Kylee] Bryant.”

Despite the above record at SugarHouse (which I uncovered with just a few minutes of Googling), Rush Street recently issued this statement to the press (“New York to step up effort to battle problem gambling“, by Haley Viccaro, Schenectady Gazette, March 2, 2016):

“We have a strong history when it comes to responsible gaming at our other properties, including operating under statewide self-exclusion policies, and we look forward to continuing that same record of excellence in Schenectady.”

At a symposium on problem gambling held at Schenectady County Community College last year, the Rush Street representative was excited about their efforts to promote responsible gambling, but their efforts apparently revolve around helping the staff identify underage persons, problem gamblers and drinkers, and policing the state’s mandated self-exclusion program. Perhaps, we simply cannot expect more of a casino, when, as stated in Why Casinos Matter:

Casinos depend on problem gamblers for their revenue base.

NoEvil-hear Problem gamblers account for 40 to 60 percent of slot machine revenues, according to studies conducted over the past decade or so. This evidence contradicts claims by gambling lobbyists that their industry wants to attract only those customers who play casually “for fun.” Indeed, if casinos had to rely on such casual customers, they would not long survive. A Canadian study found that casual players comprised 75 percent of players but contributed only 4 percent of net gambling revenue. The casinos’ real money comes from problem gamblers.

NoEvil For similar reasons, we perhaps cannot count on a City Hall and County Legislature banking on major tax relief that is based on the size of casino revenues to seriously recognize and combat the imminent growth of Schenectady’s problem gambling problem. One result of Mayor Gary McCarthy never demanding a host community or mitigation agreement with Rush Street Gaming is that the Mayor and his Administration, like Metroplex and County Government, never did or commissioned any independent research or investigation that could be used to rebut the glib claims of Rush Street and Galesi Group that a casino would have no significant added costs or negative impact on the City, nearby neighborhoods or towns, or the County.  (See our posting on The Mayor and HCAs.)

LagoLogoB&W Things were different in the tiny town of Tyre and Seneca County to our west, when they confronted the potential coming of the Lago Casino to Tyre, NY. They sat down with applicant-developer Wilmot, commissioned studies, and accomplished a multi-faceted Host Community Agreement that squarely faced a multitude of issues, including the specter of problem gambling. To fulfill an agreement with Seneca County Mental Health Department that was incorporated into the Tyre Host Community Agreement [June 2014], Lago Casino will pay for hiring two additional problem gambling specialists (one for treatment and one for prevention). More important, Seneca County and casino developer Wilmot set out the structure for a Problem Gambling Prevention, Outreach and Education Program that will seriously address the issues relating to problem gambling.

Here are some of the provisions in the 3-page Seneca County Problem Gambling Protocol:

  • In partnership with Seneca County Mental Health, Wilmot Casino will fund materials to be used for prevention, outreach and education to vulnerable populations in the Seneca County area.

  • [SCMH] will begin their outreach and education efforts once Wilmot Casino is granted the casino license, prior to the opening of the casino.

  • Initiatives to address problem gambling will focus on impacts in the workplace, family, neighborhood, youth, older adults, public safety and crime prevention awareness.

  • Problem gambling public awareness efforts will target messaging at specifically vulnerable populations including youth, parents as influencers on youth, family member of problem gamblers, indviduals and families with substance abuse disorders, college students, low income residents and aging adults.

  • Age appropriate programming and education on problem gambling will target youth beginning no  later than age 12.

  • Problem gambling education will be infused into all Seneca County Mental Health programs including but not limited to summer camps, Family Education Programs, Crime Victims Assistance Program, Domestic Violence Services and Domestic Abuse Awareness Classes.

  • Outreach and education specifically targeted at the Aging Adult population will take place at senior centers, retirement community events, etc.

Seneca County and Town of Tyre officials clearly understand that “partnering” with a casino developer means far more than helping it win its gaming license by avoiding all talk of negative impacts and added expenses; and the Wilmot Company expects to do much more than make demands and seek concessions in upholding its part of the partnership. It may be too late for Schenectady to use any leverage to achieve a impact mitigation agreement with Rush Street and Galesi, but it certainly is not too late for City and County leaders to establish and implement an outreach, education, prevention, and treatment program to combat problem gambling. Our not-for-profit sector (especially the Counseling and Helping Professions), faith communities, local media, academic leaders (at the collegiate level, and in our public, charter and parochial schools) need to speak out immediately, strongly and consistently to ensure that the County and City have necessary programs in place before Rivers Casino at Mohawk Harbor begins operations.

. . share this post with the short URL: http://tinyurl.com/ProbGambSchdy 
 For more information and assistance, see: PGPosterdetail

Call: 1-800-522-4700
Text: 1-800-522-4700
Chat: ncpgambling.org/chat

 red check follow-up (March 3, 2017): see our more optimistic coverage of 2017 Problem Gambling Awareness Month

schdycityhallf Note: The editor of this website has started a modest Problem Gambling Postcard Project to help deal with related problems and educational needs. The postcards are available at The Open Door Book Store on Jay Street in downtown Schenectady. See the Postcards Page at “suns along the Mohawk” for a description of the project, which will donate all of the photographer’s proceeds with the intention of helping to deter and treat problem gambling.

update (Oct. 21, 2018): Nine months into its second year of operation, the need for Problem Gambling education and prevention is greater than ever along the Mohawk, as a “slotsification” process has taken hold. Slots playing, the most addictive form of casino gambling, is becoming a greater and greater portion of revenues at Rivers Casino, with all of the approx. 11% revenue increase since the first anniversary of its opening coming from Slots/ETG (table game and poker table revenue is down).